FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1834525 · Received September 10, 2010

Report

Report Number
1644487-2010-02068
Event Type
Malfunction
Date Received
September 10, 2010
Date of Event
August 1, 2010
Report Date
August 11, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED TO MANUFACTURER BY THE PHYSICIAN THAT THE (B)(4) X50 HAND HELD WAS NOT HOLDING A CHARGE. THE PHYSICIAN NOTED THAT THE HAND HELD IS ALWAYS PLUGGED IN TO CHARGE WHEN NOT IN USE. THE MANUFACTURER REPRESENTATIVE WAS AT THE PHYSICIAN'S OFFICE, AND NOTED THAT WHEN HE HAD ARRIVED, THE HAND HELD DID APPEAR TO BE FULLY CHARGED WHEN PLUGGED IN, BUT ONCE IT IS UNPLUGGED FROM THE OUTLET, THE BATTERY CAPACITY DROPS QUICKLY. THE HAND HELD WAS RETURNED TO MANUFACTURER FOR ANALYSIS. THE SOFTWARE FLASHCARD THAT WAS INITIALLY SHIPPED WITH THE HAND HELD IN QUESTION WAS KEPT BY THE SITE, AND THE NEW FLASHCARD THAT WAS SENT WITH THE REPLACEMENT HAND HELD WAS RETURNED INSTEAD. PRODUCT ANALYSIS IS CURRENTLY UNDERWAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 678293

Patients

Seq Age Sex Outcome Treatment
1