FDA Adverse Event Injury Summary report: N

OT ULTRA METER

MDR report key: 1834044 · Received September 14, 2010

Report

Report Number
2939301-2010-07892
Event Type
Injury
Date Received
September 14, 2010
Date of Event
September 1, 2010
Report Date
September 8, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

510 (K) # IS K001109. SERIAL # OF THE METER WAS NOT PROVIDED. LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THE LAY USER / PATIENT CONTACTED LFS ON (B)(6) 2010 ALLEGING THAT HER ONE TOUCH ULTRA METER DID NOT POWER ON. A MEDICAL SURVEILLANCE SPECIALIST (MSS) SPOKE TO THE PATIENT ON SEPTEMBER 14, 2010 AND OBTAINED THE FOLLOWING INFORMATION: THE PATIENT MENTIONED THAT SHE WAS IN THE PROCESS OF MOVING AND HAD PUT THE METER IN A BOX. WHEN SHE GOT HER METER OUT, SHE NOTICED THAT THE SIDES OF THE METER WERE SLIGHTLY "CRUSHED" AND WAS UNABLE TO POWER THE METER ON STARTING ON (B)(6) 2010. DUE TO THE METER NOT POWERING ON SHE CONTINUED TO TAKE HER ORAL MEDICATION OF METFORMIN 500 MG TWICE A DAY. SOMETIME ON (B)(6) 2010, AFTER THE ALLEGED ISSUE BEGAN, SHE DEVELOPED SYMPTOMS OFF AND ON OF HEADACHES, FEELING THIRSTY, SWEATY AND FEELING LIGHT HEADED. SHE CLAIMS SYMPTOMS WOULD LAST FOR 45 MINUTES. SHE WAS NOT TESTED ON ANOTHER DEVICE AND DID NOT SEEK ANY FURTHER MEDICAL ATTENTION OR CONTACT HER PHYSICIAN FOR ASSISTANCE. THE PATIENT DISCARDED THE METER. THE PRODUCT WAS REPLACED. THE COMPLAINT IS BEING REPORTED SINCE THE PATIENT ALLEGED THAT AFTER THE ALLEGED ISSUE BEGAN, SHE DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 2939568

Patients

Seq Age Sex Outcome Treatment
1 68 YR Life Threatening