FDA Adverse Event Malfunction Summary report: N

INNOVANCE ANTITHROMBIN, HIGH VOLUME

MDR report key: 18336297 · Received December 15, 2023

Report

Report Number
9610806-2023-00022
Event Type
Malfunction
Date Received
December 15, 2023
Date of Event
November 17, 2023
Report Date
December 15, 2023
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
JBQ
PMA / PMN Number
K081769
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN OUTSIDE OF THE UNITED STATES (OUS) CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC). IN THE SYSTEM BACKUP FILES THAT WERE PROVIDED, NO GENERAL SYSTEM ISSUE COULD BE FOUND. QUALITY CONTROLS (QC) RECOVERED IN RANGE AT THE TIME OF THE EVENT. NO ISSUES WERE OBSERVED WITH THE REACTION KINETICS. THE REPETITIONS WERE PERFORMED OUT OF DIFFERENT SAMPLE TUBES THAN THE INITIAL RESULT. THE CAUSE OF THE EVENT IS UNKNOWN. THE REAGENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED. THE INNOVANCE ANTITHROMBIN, HIGH VOLUME REAGENT IS MARKETED IN THE UNITED STATES UNDER MATERIAL NUMBER 10487303. THE 510(K) NUMBER DOCUMENTED IN SECTION G4 IS FOR THIS PRODUCT.

Description of Event or Problem · 0

AN ERRONEOUS, FALSELY ELEVATED ANTITHROMBIN (AT) RESULT WAS OBTAINED ON A PATIENT SAMPLE ON A SYSMEX CN-3000 SYSTEM USING INNOVANCE ANTITHROMBIN, HIGH VOLUME REAGENT. THE ERRONEOUS RESULT WAS REPORTED TO THE PHYSICIAN(S). A SAMPLE FROM THE SAME SAMPLE ARCHIVE RACK WAS REPEATED FOR AT AND THE AT RESULT RECOVERED LOWER. ANOTHER SAMPLE FROM THE SAME SAMPLE ARCHIVE RACK WAS REPEATED FOR AT AND THE AT RESULT MATCHED THE LOWER RESULT. THREE DAYS LATER, A NEW SAMPLE FROM THE PATIENT WAS COLLECTED AND WAS RUN FOR AT, AGAIN MATCHING THE LOWER RESULTS. THE LOWER RESULTS WERE REPORTED, AS THE CORRECT RESULTS, TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE FALSELY ELEVATED AT RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
887016 INNOVANCE ANTITHROMBIN, HIGH VOLUME INNOVANCE ANTITHROMBIN, HIGH VOLUME JBQ SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH INNOVANCE ANTITHROMBIN, HIGH VOLUME 01696

Patients

Seq Age Sex Outcome Treatment
1 24 YR Male