FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS ANALYZER

MDR report key: 18327453 · Received December 14, 2023

Report

Report Number
1823260-2023-04005
Event Type
Malfunction
Date Received
December 14, 2023
Date of Event
November 22, 2023
Report Date
January 31, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TC
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER PERFORMED MAINTENANCE, REPLACED THE FILTER, AND PERFORMED AN INTERNAL WATER CLEANING. THE CUSTOMER PERFORMED CALIBRATION, QC, AND A SAMPLE COMPARISON WHICH WERE ACCEPTABLE. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE. MEDWATCH FIELDS D1-D4, G1, AND G4 WERE UPDATED.

Additional Manufacturer Narrative · 0

THE ANALYZER SERIAL NUMBER WAS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE IRON GEN.2 RESULTS FROM THE COBAS INTEGRA 400 PLUS ANALYZER. SAMPLE 1 INITIAL RESULT WAS 6.98 UG/DL WITH A DATA FLAG AND A REPEAT RESULT OF 13 UG/DL. SAMPLE 2 INITIAL RESULT WAS 6.42 UG/DL WITH A DATA FLG AND A REPEAT RESULT OF 10 UG/DL. SAMPLE 3 INITIAL RESULT WAS 4.27 UG/DL WITH A DATA FLAG AND A REPEAT RESULT OF 11 UG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2340924 COBAS INTEGRA 400 PLUS ANALYZER CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 734537
245301 COBAS INTEGRA 400 PLUS ANALYZER CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 734537

Patients

Seq Age Sex Outcome Treatment
1 Unknown