FDA Adverse Event Malfunction Summary report: N

SOFTCLIX® PLUS LANCET DEVICE

MDR report key: 1832663 · Received September 13, 2010

Report

Report Number
1823260-2010-05407
Event Type
Malfunction
Date Received
September 13, 2010
Date of Event
August 2, 2010
Report Date
October 29, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
FMK
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

IT IS NOT KNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

PATIENT REPORTED THAT THE LANCET PROTRUDES BEYOND THE END-CAP OF THE SOFTCLIX PLUS LANCET DEVICE. NO ADVERSE EVENT ASSOCIATED WITH THE ALLEGED MALFUNCTION WAS REPORTED. THE MANUFACTURER REQUESTED THE RETURN OF THE SUSPECT PRODUCT FOR EVALUATION.

Description of Event or Problem · 1

ON (B)(6) 2010, PHYSICIAN REPORTED PT WAS ADMITTED TO HOSPITAL ON (B)(6) 2010 WITH METABOLIC KETOACIDOSIS. PT RECEIVED AN OCCLUSION (E4) ERROR WHEN HE TRIED TO BOLUS PRIOR TO HOSPITALIZATION. PHYSICIAN REPORTED PT WAS STABLE AT THE TIME OF REPORT AND ON AN INSULIN DRIP. PT WAS ADMITTED TO HOSPITAL WITH BLOOD GLUCOSE OF OVER 60 MMOL/L (1,080 MG/DL). PHYSICIAN ATTEMPTED TO PRIME INFUSION DEVICE WITHOUT A CARTRIDGE OR INFUSION SET IN PLACE. INFUSION DEVICE DISPLAYED OCCLUSION (E4) ERROR DURING EMPTY PRIME. IT WAS UNK HOW LONG ACCESSORIES WERE IN USE PRIOR TO EVENT. INFUSION DEVICE, INFUSION SET, ADAPTER, AND CARTRIDGE WERE REPLACED AND REQUESTED FOR EVAL. ADDITIONAL FOLLOW-UP WAS ATTEMPTED. MOTHER REPORTED PT NO LONGER WAS AT THAT ADDRESS. MOTHER REPORTED SHE WILL GIVE NUMBER TO PT, BUT SHE DOES NOT KNOW WHEN HE WILL CALL BACK. NO ADDITIONAL INFO WAS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SOFTCLIX® PLUS LANCET DEVICE LANCET DEVICE FMK ROCHE DIAGNOSTICS NA BAV013

Patients

Seq Age Sex Outcome Treatment
1