FDA Adverse Event Malfunction Summary report: N

WPM05 - WITHINGS BPM CONNECT

MDR report key: 18326391 · Received December 13, 2023

Report

Report Number
MW5149246
Event Type
Malfunction
Date Received
December 13, 2023
Date of Event
December 11, 2023
Report Date
December 11, 2023
Manufacturer
WITHINGS
Product Code
DXN
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
PA, US
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

WITHING WPM05 BPM CONNECT BLOOD PRESSURE CUFF CONSISTENTLY REPORTS SYSTOLIC READINGS THAT ARE APPROXIMATELY 20 POINT HIGH AND DIASTOLIC READINGS THAT ARE 10 POINTS HIGH - 10 TO 15% HIGH WHEN COMPARED WITH A READING TAKEN IN A DOCTOR¿S OFFICE AND DIRECTLY COMPARING A TRADITIONAL BLOOD PRESSURE TEST WITH THE WITHING CUFF. AN ONLINE SEARCH REVEALS THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS DEVICE. NOTABLY THESE COMPLAINTS ALL COMPLAIN OF THE 10 - 15% HIGH READINGS INDICATING A PRODUCT CALIBRATION PROBLEM. A CHAT CONVERSATION ON (B)(6) 2023 BETWEEN 1 AND 2 PM EST RESULTED IN NO RESOLUTION WITH WITHING'S USING TACTICS OF TRY THIS AND TRY THAT. THE BP CUFF IS A SIMPLE CONCEPT AND SHOULD YIELD ACCURATE READINGS WHEN USED IN ACCORDANCE WITH THE USER INSTRUCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
262237 WPM05 - WITHINGS BPM CONNECT SYSTEM, MEASUREMENT, BLOOD-PRESSURE, NON-INVASIVE DXN WITHINGS

Patients

Seq Age Sex Outcome Treatment
1 74 YR Male Other