ARCHITECT I1000SR ANALYZER
Report
- Report Number
- 1628664-2010-00326
- Event Type
- Malfunction
- Date Received
- September 13, 2010
- Report Date
- September 7, 2010
- Manufacturer
- ABBOTT MANUFACTURING, INC.
- Product Code
- DHA
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- HK
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
(B)(4). AN ABBOTT CUSTOMER SUPPORT SPECIALIST (CSS) VISITED THE CUSTOMER SITE AND REPROCESSED THE SUSPECT PATIENT SAMPLE FIVE TIMES, WHERE THE PRECISION RESULTS WERE WITHIN THE ACCEPTABLE RANGES. AS A PRECAUTION, THE CSS REPLACED THE PROBE AND WASH CUP. HE PROCEEDED TO PERFORM A PRECISION RUN, WHERE THE RESULTS WERE WITHIN RANGE. THE RESULTS FOR THIS SAMPLE WERE < 1.2, < 1.2, 11.6, 5.05, 3.31, < 1.2, < 1.2, < 1.2, AND < 1.2 MIU/ML. SOME TINY BUBBLES WERE OBSERVED ON THE INLET TUBING FROM THE BUFFER RESERVOIR TO THE PUMP. THE EVALUATION FAILED TO DETERMINE A SINGLE DEFINITIVE CAUSE OF THE CUSTOMER'S CURRENT ISSUE. REVIEW OF DOCUMENTATION IDENTIFIED NO ADVERSE TRENDS IN CONJUNCTION WITH THE COMPLAINT ISSUE CURRENTLY UNDER EVALUATION. A DEFICIENCY WAS IDENTIFIED, POSSIBLY DUE TO SAMPLE OR REAGENT CARRY-OVER. FURTHER INVESTIGATION OF THIS QUALITY ISSUE WILL BE CONDUCTED.
(B)(4). A PRODUCT DEFICIENCY HAS BEEN IDENTIFIED. WITH A UNIQUE COMBINATION OF INSTRUMENT AND REAGENT CONDITIONS THERE IS A POTENTIAL FOR SAMPLE CARRYOVER WHICH CAN RESULT IN FALSELY ELEVATED B-HCG CONCENTRATIONS ON THE ARCHITECT I1000SR SYSTEM. NEGATIVE SAMPLES HAVE RETURNED BOTH POSITIVE AND GREY ZONE B-HCG RESULTS WHEN A HIGH CONCENTRATION B-HCG SAMPLE IS ASSESSED PRIOR TO THE NEGATIVE SAMPLE WITH ARCHITECT TOTAL B-HCG (LIST NUMBER 7K78/6C21) ON AN I1000SR INSTRUMENT WHICH ALSO UTILIZES THE ARCHITECT RUBELLA IGG (LIST NUMBER 6C17) ASSAY. FURTHER INVESTIGATION OF THIS QUALITY ISSUE WILL BE CONDUCTED. AN INVESTIGATION IS IN PROCESS.
(B)(4). AN INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.
THE CUSTOMER STATES THAT THE FOLLOWING DISCREPANT RESULTS WERE GENERATED OVER A TWO HOUR PERIOD ON ONE PATIENT SAMPLE WITH THE ARCHITECT TOTAL B-HCG ASSAY (TAKEN FROM AN ATTACHED INSTRUMENT PRINTOUT): RUN #: 1, RESULT (MIU/ML): 8.54. RUN #: 2, RESULT (MIU/ML): 2.38 NEGATIVE; RUN #: 3, RESULT (MIU/ML): < 7000.00, < FLAG, 476 MIU/ML (HANDWRITTEN), POSITIVE. RUN #: 4, RESULT (MIU/ML): < 1.20, < FLAG, 0.88 (HANDWRITTEN), NEGATIVE. RUN #: 5, RESULT (MIU/ML): <1.20, < FLAG, 0.70 (HANDWRITTEN), NEGATIVE. RUN #: 6, RESULT (MIU/ML): <1.20, < FLAG, 0.75 (HANDWRITTEN), NEGATIVE. RUN #: 7, RESULT (MIU/ML): <7000.00, < FLAG, 1.33 (HANDWRITTEN), NEGATIVE. RUN #: 8, 19.05. RUN #: 9, 17.96. RUN #: 10, 8.14. AN ABBOTT CUSTOMER SERVICE SPECIALIST (CSS) VISITED THE CUSTOMER SITE AND COULD NOT RE-CREATE THIS ISSUE. ALL PRECISION RUNS PERFORMED BY THE CSS MET SPECIFICATIONS. NO SUSPECT RESULTS WERE REPORTED FROM THE LAB. THERE IS NO IMPACT TO PATIENT MANAGEMENT REPORTED. NOTE: "<" FLAG INDICATES THE RESULT SHOULD BE REVIEWED AS IT IS OUTSIDE THE DYNAMIC OR LINEAR RANGE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ARCHITECT I1000SR ANALYZER | AUTOMATED IMMUNOASSAY ANALYZER | DHA | ABBOTT MANUFACTURING, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | ARCH I1000SR LN 01L86-01 SN: (B)(6).| ARCH TOTAL B-HCG LN: 7K78-20.| ARCH TOTAL B-HCG LN: 7K78-20.| ARCH TOTAL B-HCG LN: 7K78.| ARCH TOTAL B-HCG LN: 7K78| ARCH TOTAL B-HCG LN: 7K78-20| ARCH TOTAL B-HCG LN: 7K78-20 |