FDA Adverse Event Malfunction Summary report: N

VITROS 3600 IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1832457 · Received September 13, 2010

Report

Report Number
1319681-2010-00193
Event Type
Malfunction
Date Received
September 13, 2010
Date of Event
August 14, 2010
Report Date
September 13, 2010
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
MMI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT NON-REPRODUCIBLE FALSELY ELEVATED TROP I ES RESULTS WERE OBTAINED FROM MULTIPLE PATIENT SAMPLES PROCESSED ON THE VITROS 3600 IMMUNODIAGNOSTIC SYSTEM. THE INVESTIGATION COULD NOT DETERMINE A DEFINITIVE CAUSE. THE POSSIBILITY THAT AN ANALYZER RELATED EVENT, OR POOR ANALYZER MAINTENANCE CONTRIBUTED TO THE BIASED RESULTS COULD NOT BE RULED OUT. ADDITIONALLY, THE INVESTIGATION COULD NOT DETERMINE WHETHER THE SAMPLES IN QUESTION WERE PROCESSED IN ACCORDANCE WITH THE TUBE MANUFACTURER'S RECOMMENDATIONS. THE ROOT CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED NON-REPRODUCIBLE HIGHER THAN EXPECTED VITROS TROP I ES RESULTS FROM TWO DIFFERENT PATIENT SAMPLES WHEN PROCESSED ON THE VITROS 3600 IMMUNODIAGNOSTIC SYSTEM. A BIASED RESULT OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE NON-REPEATABLE HIGHER THAN EXPECTED VITROS TROPI ES RESULT FOR ONE PATIENT (PATIENT WAS REPORTED FROM THE LABORATORY, AND A CORRECTED RESULT WAS ISSUED. IT WAS CONFIRMED THAT NO TREATMENT WAS INITIATED OR ALTERED BASED ON THE REPORTED RESULT, AND THERE WAS NO REPORT OF HARM TO THE PATIENT. IT IS UNKNOWN IF THE NON-REPEATABLE HIGHER THAN EXPECTED VITROS TROPI ES RESULT FOR THE SECOND PATIENT (PATIENT 2) WAS REPORTED FROM THE LABORATORY AS THIS INFORMATION WAS NOT PROVIDE. THERE WAS NO ALLEGATION OF PATIENT HARM. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 3600 IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER MMI ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1