FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY ANALYZER

MDR report key: 1832426 · Received September 13, 2010

Report

Report Number
2122870-2010-00529
Event Type
Malfunction
Date Received
September 13, 2010
Date of Event
August 4, 2010
Report Date
September 10, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SF
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER COLLECTS FT3 SAMPLES IN 13X75MM BD SERUM TUBES WITH A GEL SEPARATOR, AND CENTRIFUGES FOR 10 MINUTES AT 3000 RPM AT ROOM TEMPERATURE. (B)(4) TECHNICAL SUPPORT REVIEW OF THE INSTRUMENT LOG FILES REVEALED AN ERROR FLAG JUST PRIOR TO THE EVENT. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. NO CLEAR ROOT CAUSE FOR THE EVENT HAS BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO AN ERRONEOUSLY LOW FREE T3 RESULT BELOW THE NORMAL REFERENCE RANGE GENERATED ON UNICEL DXI 800 ACCESS IMMUNOASSAY ANALYZER FOR ONE PATIENT. THE RESULT WAS NOT REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING PRODUCED A RESULT ABOVE THE NORMAL REFERENCE RANGE. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1