FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1832144 · Received September 3, 2010

Report

Report Number
1644487-2010-02027
Event Type
Malfunction
Date Received
September 3, 2010
Date of Event
August 5, 2010
Report Date
August 5, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE OCCURRED, BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN'S VNS HANDHELD COMPUTER SCREEN WOULD NOT MOVE OFF THE HP SCREEN. TROUBLESHOOTING WAS PERFORMED, BUT THE PROBLEM PERSISTED. PRODUCT WAS RETURNED TO THE MANUFACTURER FOR ANALYSIS. UPON ANALYSIS, A BROKEN SOLDER CONNECTION BETWEEN THE PCB AND A SCREW MOUNT WAS IDENTIFIED NEAR THE MAIN BATTERY TERMINAL. THE BROKEN SOLDER CONNECTION CAN PREVENT THE MAIN BATTERY FROM MAKING GOOD ELECTRICAL CONTACT WITH THE PCB ALLOWING THE HANDHELD TO LOSE POWER MOMENTARILY. THE MOMENTARY LOSS IN POWER CAN CAUSE THE HANDHELD TO STALL ON THE HP BOOT UP SCREEN DUE TO FILE CORRUPTIONS ASSOCIATED WITH THE OPERATING SYSTEM. NO FURTHER ANOMALIES ASSOCIATED WITH THE HHD WERE IDENTIFIED DURING THE ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 521378

Patients

Seq Age Sex Outcome Treatment
1