FDA Adverse Event Malfunction Summary report: N

IDENTITY IMPRINT PS

MDR report key: 18317641 · Received December 13, 2023

Report

Report Number
3004153240-2023-00041
Event Type
Malfunction
Date Received
December 13, 2023
Date of Event
November 21, 2023
Report Date
December 12, 2023
Manufacturer
CONFORMIS, INC
Product Code
JWH
PMA / PMN Number
K221404
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A COMPLAINT WAS RECEIVED ON 21 NOV 2023 (B)(4) FROM A CONFORMIS SALES REPRESENTATIVE STATING THAT THE TIBIAL TRAY IMPLANT WAS INCORRECT. THE PACKAGE OF THE IMPRINT TRAY LOT NUMBER 972242 SHOULD'VE CONTAINED A SIZE 7 PS IMPRINT TRAY IMPLANT BUT CONTAINED A SIZE 7 CR TRAY. THE ERROR WAS NOT IDENTIFIED UNTIL AFTER THE CR TIBIAL TRAY AND PS FEMORAL IMPLANTS WERE BOTH CEMENTED IN PLACE. A SOFT CLOSE WAS DONE WITH THE PLAN TO COMPLETE THE SURGERY THE NEXT DAY. THE MODIFIED PS TRIAL WAS LEFT IN THE PATIENT WITH THE SOFT CLOSE. THE SECOND SURGERY WAS CONDUCTED ON (B)(6) 2023, WITH A CS INSERT IMPLANTED. SECOND SURGERY WITH CS INSERT WAS SUCCESSFUL. THERE ARE SEVERAL ASSIGNABLE ROOT CAUSES FOR THIS FIELD COMPLAINT: HUMAN ERROR WHEN PROGRAMMING THE IMPRINT TRAY ENGRAVING PROGRAMS. FAILURE OF FOLLOWING THE VALIDATED AND CONTROLLED QC INSPECTION PROCESS IN (B)(4). HUMAN ERROR WHEN PRINTING THE INTEROFFICE LABEL PER(B)(4). SYSTEM ERROR OF NON-ACTIVE LABEL STAYING IN WORK ORDER IN SAP SYSTEM. VISUAL INSPECTION FAILURES OCCURRING IN QC AND IN THE CLEANROOM WHEN INSPECTING AND PACKAGING THIS IMPRINT CR TRAY WITH LABELING OF AN IMPRINT PS TRAY.

Description of Event or Problem · 0

IDENTITY IMPRINT PS PRODUCT CONTAINED IDENTITY IMPRINT CR TIBIAL TRAY. PS FEMUR AND CR TIBIAL TRAY IMPLANTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1581226 IDENTITY IMPRINT PS PROSTHESIS, KNEE, PATELLOFEMOROTIBIAL, SEMI-CONSTRAINED, CEMENTED, POLYMER/METAL JWH CONFORMIS, INC 972242D

Patients

Seq Age Sex Outcome Treatment
1 66 YR Unknown Other