FDA Adverse Event Injury Summary report: N

OT ULTRAMINI

MDR report key: 1831463 · Received September 10, 2010

Report

Report Number
2939301-2010-07775
Event Type
Injury
Date Received
September 10, 2010
Report Date
August 31, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.510K: K061118.

Description of Event or Problem · 1

THE MEDICAL SURVEILLANCE SPECIALIST (MSS) WAS UNABLE TO REACH THE LAY USER/PATIENT FOR FOLLOW-UP QUESTIONS. THE FOLLOWING COMPLAINT WAS CLASSIFIED BASED ON INFORMATION OBTAINED FROM LFS CUSTOMER SERVICE. THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) CUSTOMER SERVICE ON (B)(6), 2010 ALLEGING THAT THE ONETOUCH ULTRAMINI METER DOES NOT TURN ON. THE PATIENT'S DIABETES IS MANAGED WITH SELF ADJUSTING INSULIN. THE POWER ISSUE BEGAN 3 MONTHS PRIOR TO CONTACTING LFS. AS A RESULT OF THE PRODUCT ISSUE, THE PATIENT DECREASED HER INSULIN INTAKE OF 70/30 AND R. ON (B)(6), 2010, THE PATIENT CLAIMED SHE WENT INTO A DIABETIC COMA AND WAS TAKEN BY AMBULANCE TO THE HOSPITAL. REPORTEDLY, THE PATIENT RECEIVED "RESPIRATORY THERAPY" IN THE EMERGENCY ROOM AS SHE WAS NOT BREATHING. IT WOULD HAVE BEEN HELPFUL TO HAVE MORE DETAILS CONCERNING THE PATIENT'S DIABETES REGIMEN AND THE CIRCUMSTANCES SURROUNDING THE INCIDENT. ACCORDING TO THE TROUBLESHOOTING PERFORMED WITH CUSTOMER SERVICE, THE POWER ISSUE REMAINS UNRESOLVED. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT CLAIMED SHE WENT INTO A DIABETIC COMA 3 MONTHS AFTER THE POWER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 3001587

Patients

Seq Age Sex Outcome Treatment
1 50 YR Hospitalization| L| R