ATTUNE REV FEM CTT TRL SZ 6 R
Report
- Report Number
- 1818910-2023-25174
- Event Type
- Malfunction
- Date Received
- December 12, 2023
- Date of Event
- December 1, 2023
- Report Date
- December 12, 2023
- Manufacturer
- DEPUY ORTHOPAEDICS INC US
- Product Code
- LXH
- UDI-DI
- 10603295439790
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- BE
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
PRODUCT COMPLAINT (B)(4). D4: THE DEVICE CATALOG NUMBER IS UNKNOWN; THEREFORE, UDI IS UNAVAILABLE. THIS REPORT IS BEING SUBMITTED PURSUANT TO THE PROVISIONS OF 21 CFR, PART 803 (AND/OR PART 4, AS APPLICABLE). THIS REPORT MAY BE BASED ON INFORMATION WHICH HAS NOT BEEN INVESTIGATED OR VERIFIED PRIOR TO THE REQUIRED REPORTING DATE. THIS REPORT DOES NOT REFLECT A CONCLUSION BY DEPUY SYNTHES, OR ITS EMPLOYEES THAT THE REPORT CONSTITUTES AN ADMISSION THAT THE PRODUCT, DEPUY SYNTHES, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE POTENTIAL EVENT DESCRIBED IN THIS REPORT. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL REPORT, A FOLLOW-UP REPORT WILL BE FILED AS APPROPRIATE.
PRODUCT COMPLAINT # (B)(4). INVESTIGATION SUMMARY: AN ANALYSIS OF THE PRODUCT COULD NOT BE PERFORMED SINCE A PHYSICAL SAMPLE WAS NOT RECEIVED FOR EVALUATION. AN EVALUATION OF THE MANUFACTURING RECORD COULD NOT BE PERFORMED AS THE REQUIRED PRODUCT IDENTIFICATION NUMBER WAS NOT PROVIDED TO COMPLETE THE EVALUATION. AS PART OF OUR COMPANY QUALITY SYSTEM PROCESS, ALL DEVICES ARE MANUFACTURED, INSPECTED, AND DISTRIBUTED TO APPROVED SPECIFICATIONS. ADDITIONAL COMPLAINT INFORMATION MONITORING FOR POTENTIAL SAFETY SIGNALS WILL BE CONDUCTED THROUGH COMPLAINT TRENDING AS PART OF THE POST-MARKET SURVEILLANCE. HOWEVER, IF THE PRODUCT OR PRODUCT ID NUMBERS ARE RECEIVED AT A LATER DATE, THE INVESTIGATION WILL BE UPDATED AS APPLICABLE.
PRODUCT COMPLAINT (B)(4). INVESTIGATION SUMMARY : DIRTY INSTRUMENT IN THE ATTUNE CORE INSTRUMENTS TRAY. SEE ATTACHED THE PICTURE. ¿THE PRODUCT WAS NOT RETURNED TO DEPUY SYNTHES, HOWEVER PHOTOS WERE PROVIDED FOR REVIEW. SEE ATTACHMENT [DPBE23-097]. THE PHOTO ANALYSIS REVEALED THAT THE DEVICE HAS SIGNS OF SOME FOREIGN SUBSTANCE ON IT. THE EVIDENCE PROVIDED SUGGEST THAT THE UNCLEAN CONDITION IS DUE TO CLEANING PROCESS AND MISSED INSPECTION AT THE THIRD-PARTY LOGISTICS SITE BEFORE BEING SHIPPED TO THE HOSPITAL. A DELIVERY SERVICE ISSUE AND QUALITY ISSUE RECORD WERE RAISED AND INVESTIGATED BY THE RESPONSIBLE PARTY IN THEIR QUALITY SYSTEM. THE REPORTED ALLEGATION CAN BE CONFIRMED. SINCE THE DEVICE WAS NOT RETURNED, A DIMENSIONAL INSPECTION CANNOT BE PERFORMED. ¿THE OVERALL COMPLAINT WAS CONFIRMED AS THE OBSERVED CONDITION OF THE UNK FEMORAL TRIAL WOULD CONTRIBUTE TO THE COMPLAINED DEVICE ISSUE. BASED ON THE INVESTIGATION FINDINGS, THE ROOT CAUSE IS TRACED TO MAINTENANCE. ADDITIONAL MONITORING FOR ANY POTENTIAL SAFETY SIGNALS WILL BE CONDUCTED THROUGH COMPLAINT TRENDING AND OTHER POST-MARKET SAFETY SURVEILLANCE ACTIVITIES. DEVICE HISTORY LOT:A NR WAS CREATED TO THE 3RD-PARTY LOGISTICS SITE TO ADDRESS THE REPORTED CONDITION. THE CREATED NR IS NOT RELATED TO DEPUY SYNTHES PRODUCT NONCONFORMANCE.
PRODUCT COMPLAINT # (B)(4). INVESTIGATION SUMMARY- DIRTY INSTRUMENT IN THE ATTUNE CORE INSTRUMENTS TRAY. SEE ATTACHED THE PICTURE. THE PRODUCT WAS NOT RETURNED TO DEPUY SYNTHES, HOWEVER PHOTOS WERE PROVIDED FOR REVIEW. SEE ATTACHMENT [DPBE23-097]. THE PHOTO ANALYSIS REVEALED THAT THE DEVICE HAS SIGNS OF SOME FOREIGN SUBSTANCE ON IT. THE EVIDENCE PROVIDED SUGGEST THAT THE UNCLEAN CONDITION IS DUE TO CLEANING PROCESS AND MISSED INSPECTION AT THE THIRD-PARTY LOGISTICS SITE BEFORE BEING SHIPPED TO THE HOSPITAL. A DELIVERY SERVICE ISSUE AND QUALITY ISSUE RECORD WERE RAISED AND INVESTIGATED BY THE RESPONSIBLE PARTY IN THEIR QUALITY SYSTEM. THE REPORTED ALLEGATION CAN BE CONFIRMED. SINCE THE DEVICE WAS NOT RETURNED, A DIMENSIONAL INSPECTION CANNOT BE PERFORMED. THE OVERALL COMPLAINT WAS CONFIRMED AS THE OBSERVED CONDITION OF THE ATTUNE REV FEM CTT TRL SZ 6 R WOULD CONTRIBUTE TO THE COMPLAINED DEVICE ISSUE. BASED ON THE INVESTIGATION FINDINGS, THE ROOT CAUSE IS TRACED TO MAINTENANCE. ADDITIONAL MONITORING FOR ANY POTENTIAL SAFETY SIGNALS WILL BE CONDUCTED THROUGH COMPLAINT TRENDING AND OTHER POST-MARKET SAFETY SURVEILLANCE ACTIVITIES.
PRODUCT COMPLAINT # (B)(4). INVESTIGATION SUMMARY: DIRTY INSTRUMENT IN THE ATTUNE CORE INSTRUMENTS TRAY. SEE ATTACHED THE PICTURE. THE PRODUCT WAS NOT RETURNED TO DEPUY SYNTHES, HOWEVER PHOTOS WERE PROVIDED FOR REVIEW. SEE ATTACHMENT [(B)(6)]. THE PHOTO ANALYSIS REVEALED THAT THE DEVICE HAS SIGNS OF SOME FOREIGN SUBSTANCE ON IT. THE EVIDENCE PROVIDED SUGGEST THAT THE UNCLEAN CONDITION IS DUE TO CLEANING PROCESS AND MISSED INSPECTION AT THE THIRD-PARTY LOGISTICS SITE BEFORE BEING SHIPPED TO THE HOSPITAL. A DELIVERY SERVICE ISSUE AND QUALITY ISSUE RECORD WERE RAISED AND INVESTIGATED BY THE RESPONSIBLE PARTY IN THEIR QUALITY SYSTEM. THE REPORTED ALLEGATION CAN BE CONFIRMED. SINCE THE DEVICE WAS NOT RETURNED, A DIMENSIONAL INSPECTION CANNOT BE PERFORMED. THE OVERALL COMPLAINT WAS CONFIRMED AS THE OBSERVED CONDITION OF THE UNK FEMORAL TRIAL WOULD CONTRIBUTE TO THE COMPLAINED DEVICE ISSUE. BASED ON THE INVESTIGATION FINDINGS, THE ROOT CAUSE IS TRACED TO MAINTENANCE. ADDITIONAL MONITORING FOR ANY POTENTIAL SAFETY SIGNALS WILL BE CONDUCTED THROUGH COMPLAINT TRENDING AND OTHER POST-MARKET SAFETY SURVEILLANCE ACTIVITIES. DEVICE HISTORY LOT: A NR WAS CREATED TO THE 3RD-PARTY LOGISTICS SITE TO ADDRESS THE REPORTED CONDITION. THE CREATED NR IS NOT RELATED TO DEPUY SYNTHES PRODUCT NONCONFORMANCE.
IT WAS REPORTED THAT THERE WERE DIRTY INSTRUMENTS IN THE ATTUNE CORE INSTRUMENTS TRAY. THIS HAPPENED AT 3PL AND ACCORDINGLY QUALITY ISSUE HAS BEEN SET UP IN ETQ NR-0210271. (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1694622 | ATTUNE REV FEM CTT TRL SZ 6 R | FEMORAL TRIALS | LXH | DEPUY ORTHOPAEDICS INC US | 10603295439790 | ||
| 2185852 | ATTUNE REV FEM CTT TRL SZ 6 R | FEMORAL TRIALS | LXH | DEPUY ORTHOPAEDICS INC US | 10603295439790 | ||
| 295181 | ATTUNE REV FEM CTT TRL SZ 6 R | FEMORAL TRIALS | LXH | DEPUY ORTHOPAEDICS INC US | 10603295439790 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |