FDA Adverse Event Injury Summary report: N

OT PING METER

MDR report key: 1828200 · Received September 8, 2010

Report

Report Number
2939301-2010-07665
Event Type
Injury
Date Received
September 8, 2010
Report Date
August 27, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510 (K) # IS K082590.

Description of Event or Problem · 1

ON (B)(6) 2010, THE REPORTER CONTACTED LIFESCAN (LFS) ON BEHALF OF THE PATIENT ALLEGING THAT A ONE TOUCH PING METER READ INACCURATELY HIGH. THE REPORTER WAS NOT WILLING TO ANSWER QUESTIONS OR PROVIDE INFORMATION TO THE CUSTOMER SERVICE REPRESENTATIVE (CSR). IT IS UNKNOWN WHAT DATE/TIME THE ALLEGED ISSUE BEGAN. THE REPORTER CLAIMED THAT ON (B)(6) 2010, SHE OBTAINED A METER READING OF "135 MG/DL" ON THE LFS METER AND "138 MG/DL" ON A CONTINUOUS GLUCOSE MONITORING (CGM) DEVICE. AT "8:00" THAT SAME DAY, THE REPORTER CLAIMED THAT SHE ALSO OBTAINED A RESULT OF "388 MG/DL" ON THE LFS METER AND "117 MG/DL" ON THE CGM DEVICE. DUE TO THE ALLEGED ISSUE, THE REPORTER CLAIMED THAT THE PATIENT DEVELOPED UNSPECIFIED SYMPTOM(S) OF "HYPOGLYCEMIA." THE REPORTER DID NOT ALLEGE THAT THE PATIENT RECEIVED TREATMENT BECAUSE OF THE REPORTED ISSUE. THE METER AND TEST STRIPS WERE REPLACED. BASED ON THE INFORMATION PROVIDED, THIS COMPLAINT IS BEING REPORTED DUE TO THE FOLLOWING CONCLUSION: THE REPORTER CLAIMED THAT THE PATIENT DEVELOPED "HYPOGLYCEMIA" AT AN UNSPECIFIED TIME AFTER THE ALLEGED ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 3020385

Patients

Seq Age Sex Outcome Treatment
1 4 YR Life Threatening