FDA Adverse Event Malfunction Summary report: N

BARCO

MDR report key: 18281332 · Received December 7, 2023

Report

Report Number
3004578804-2023-00004
Event Type
Malfunction
Date Received
December 7, 2023
Report Date
December 5, 2023
Manufacturer
BARCO NV
Product Code
DXJ
PMA / PMN Number
K173381
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION OF THE LOG FILES INDICATED THAT THE INSTALLER HAD NOT CORRECTLY CONFIGURED THE INSTALLATION CORRECTLY. INSTRUCTIONS FOR USE AND TRAINING MATERIAL ARE CORRECT.

Description of Event or Problem · 0

ALL DISPLAYS SUDDENLY GOING BLACK DURING SURGERY (ENDOSCOPY). HAD TO RESELECT SOURCES FROM TOUCH PANEL, THEN OK. ALL DISPLAYS SUDDENLY GOING BLACK DURING SURGERY (ENDOSCOPY) WHEN SELECTING A SOURCE TO OTHER SINK (EXTERNAL RECORDER). HAD TO RESELECT SOURCES FROM TOUCH PANEL, THEN OK. SUDDENLY BAD IMAGE QUALITY ON SURGERY MONITORS (3D IMAGE) NO HARM TO THE PATIENTS WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
199865 BARCO NEXXISOR DXJ BARCO NV NEXXISOR

Patients

Seq Age Sex Outcome Treatment
1 Unknown