FDA Adverse Event Malfunction Summary report: N

810NM 1W CLUSTER (5X200MW) ISSUE 1

MDR report key: 18280669 · Received December 7, 2023

Report

Report Number
3003899624-2023-00009
Event Type
Malfunction
Date Received
December 7, 2023
Date of Event
May 20, 2021
Report Date
December 6, 2023
Manufacturer
THOR PHOTOMEDICINE LTD
Product Code
ILY
PMA / PMN Number
K033923
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

810NM 1W CLUSTER PROBE CABLE WAS FAULTY. CABLE REPLACED FOR LASER CLUSTER PROBE. TESTED AND IT WAS WORKING AS INTENDED. NO CORRECTIVE ACTION WAS REQUIRED. THIS MDR IS BEING SUBMITTED AS A PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORT BASED ON ENHANCEMENTS MADE TO THE COMPANY'S COMPLAINT HANDLING PROCESSES. THIS EVENT IS BEING FILED IN ACCORDANCE WITH A CAPA WHICH HAS BEEN OPENED TO MANAGE THE ACTIONS RELATED TO REMEDIATION OF COMPLAINT FILES AND ANY REQUIRED MDR REPORTING.

Description of Event or Problem · 0

THE RINGS AROUND THE PROBES GET VERY HOT ESPECIALLY WHEN I DO THE LYMPHOEDEMA TREATMENT USING THE LARGE PROBE AND IT CONCERNS ME THAT IT SHOULD NOT BE GETTING THIS HOT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
730683 810NM 1W CLUSTER (5X200MW) ISSUE 1 ILY THOR PHOTOMEDICINE LTD S2160

Patients

Seq Age Sex Outcome Treatment
1 Unknown