FDA Adverse Event Malfunction Summary report: N

COULTER® LH 780

MDR report key: 1828041 · Received September 8, 2010

Report

Report Number
1061932-2010-00140
Event Type
Malfunction
Date Received
September 8, 2010
Date of Event
August 2, 2010
Report Date
September 8, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061616
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SPECIMENS WERE COLLECTED IN 4ML BD VACUTAINER TUBES, SAMPLED FRESH AND STORED AT ROOM TEMPERATURE. QC WAS RUN BEFORE THE EVENT AND RESULTS RECOVERED WITHIN ASSAY LIMITS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE FOUND THAT THE HGB CUVETTE VENT LINE WAS PLUGGED; HE REPLACED THE TUBING AND VERIFIED THE INSTRUMENT OPERATION. A PLUG IN THE HGB CUVETTE TUBING LINE MAY HAVE CONTRIBUTED TO THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) REGARDING ERRONEOUS LOW HEMOGLOBIN (HGB) RESULTS GENERATED BY THE COULTER LH 780 ANALYZER FOR FOUR PATIENT SPECIMENS', WITHOUT INSTRUMENT GENERATED FLAGS. THE RESULTS WERE REPORTED OUT OF THE LAB AND WERE QUESTIONED. THE ORIGINAL SPECIMENS WERE RE-TESTED ON A DIFFERENT INSTRUMENT, AND HGB RESULTS OBTAINED WERE HIGHER FOR ALL PATIENTS. THE CUSTOMER CONSIDERED THE REPEATED RESULTS CORRECT AND CORRECTED REPORTS WERE SENT OUT. THERE WAS NO CHANGE TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH 780 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. LH 780

Patients

Seq Age Sex Outcome Treatment
1