FDA Adverse Event Malfunction Summary report: N

LX2 CONTROL UNIT

MDR report key: 18279484 · Received December 6, 2023

Report

Report Number
3003899624-2023-00001
Event Type
Malfunction
Date Received
December 6, 2023
Date of Event
November 23, 2023
Report Date
December 6, 2023
Manufacturer
THOR PHOTOMEDICINE LTD
Product Code
ILY
PMA / PMN Number
K033923
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE EQUIPMENT IS 15+ YEARS OLD AND THOR HASVE NO RECORD THAT A SERVICE HAS BEEN CARRIED OUT FOR THIS LX2 CONTROL UNIT (SN (B)(6)).

Description of Event or Problem · 0

WHEN USING THE FIRST PLUG IN OF S1020 LX2 C CONTROL UNIT, SN (B)(6), WITH ANY OF THESE THREE PROBES: S1140 104 LED CLUSTER PROBE 660NM & 850NM 2W, S1160 810NM 1W CLUSTER (5X200MW) - ISSUE 1, OR S1092 810NM 200MW STANDARD TIP AFTER A FEW USES THE MACHINE STOPS WORKING. ONCE IT COOLS DOWN, IT RESUMES WORKING. THIS TAKES MAYBE 10 MINUTES. WHEN USING THE SECOND PLUG IN WITH ANY OF THESE PROBES, WITHIN 10 MINUTES OF USE THE PROBE GETS VERY HOT TO THE TOUCH, AND CAN'T BE USED BECAUSE IT WOULD PROBABLY BURN THE SKIN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1365961 LX2 CONTROL UNIT ILY THOR PHOTOMEDICINE LTD S1020

Patients

Seq Age Sex Outcome Treatment
1 Unknown