FDA Adverse Event Malfunction Summary report: N

FREESTYLE LIBRELINK

MDR report key: 18265394 · Received December 5, 2023

Report

Report Number
2954323-2023-52630
Event Type
Malfunction
Date Received
December 5, 2023
Date of Event
July 14, 2023
Report Date
December 5, 2023
Manufacturer
ABBOTT DIABETES CARE INC
Product Code
PZE
PMA / PMN Number
P160030
Removal / Correction Number
QR908720
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THIS COMPLAINT WAS INVESTIGATED. ADC HAS IDENTIFIED A SOFTWARE DEFECT FOR THE FREESTYLE LIBRELINK APPLICATION FOR IOS, VERSION 2.10.0, IN WHICH THE APPLICATION UPGRADE WAS UNSUCCESSFUL. THIS RESULTED IN A PERIOD WHERE USERS MAY NOT HAVE RECEIVED GLUCOSE RESULTS OR MAY NOT HAVE BEEN ALERTED TO LOW OR HIGH GLUCOSE ALARMS. BASED ON THE INVESTIGATION, THE COMPLAINT IS CONFIRMED AND NO FURTHER INVESTIGATION ACTIVITIES FOR THIS INDIVIDUAL COMPLAINT ARE REQUIRED. THIS ISSUE WAS ADDRESSED IN THE FIELD BY ADC FA1029-2023. THE DEVICE MODEL NUMBER POPULATED IN SECTION D4 IS FOR THE FREESTYLE LIBRELINK IOS APPLICATION, ON MARKET IN THE UK. THIS IS SAME/SIMILAR TO US FREESTYLE LIBRELINK/FREESTYLE LIBRE 2 IOS APPLICATION PART NUMBER 71733-01/71926-01. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2197175 FREESTYLE LIBRELINK DATA MANAGEMENT SYSTEM PZE ABBOTT DIABETES CARE INC 71892-01

Patients

Seq Age Sex Outcome Treatment
1 Unknown