DAVINCI XI
Report
- Report Number
- 2955842-2023-20900
- Event Type
- Malfunction
- Date Received
- December 4, 2023
- Date of Event
- November 9, 2023
- Report Date
- November 9, 2023
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110720
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE ISSUE WAS THE INSTRUMENT ARM DRAPE NOT BEING PROPERLY MOUNTED AND THEREFORE NOT ENGAGING WITH THE INSTRUMENT FULLY CAUSING THE ISSUE. WITH GUIDANCE WE REMOVED THE PLASTIC PIECES THAT ATTACH TO THE ROBOTIC ARM AND REHOUSED THEM WHICH SOLVED THE ISSUE. A SPECIFIC ARM OF THE ROBOT HAD THE ISSUE. THE ISSUE WAS PRESENT WITH MULTIPLE INSTRUMENTS BUT ONLY ON THIS ARM. WHEN USED IN OTHER ARMS THEY WORKED NORMALLY. ISSUE OCCURRED WITH THE SURGEON¿S HEAD INSIDE THE SURGEON CONSOLE¿S HIGH RESOLUTION STEREO VIEWER AND WHILE THE SURGEON WAS ATTEMPTING TO MANIPULATE INSTRUMENTS FROM THE SURGEON CONSOLE. INSTRUMENT WAS NOT STATIC. THE MOVEMENTS OF THE SURGEON SCALED APPROPRIATELY TO THE INSTRUMENT (E.G., DISTANCE INTENDED MATCHED DISTANCE INSTRUMENT MOVED). THE INSTRUMENT MOVEMENT WAS INVERTED. WHEN SURGEON MOVED UP IT MOVED DOWN, WHEN THEY MOVED LEFT IT MOVED RIGHT ETC. BUT IT MOVED 1:1 AS NORMAL. THE TIMING OF INSTRUMENT MOVEMENT WAS APPROPRIATE. THERE WAS NO SHAKINESS AND/OR FRICTION EXPERIENCED/OBSERVED. THERE WERE NO EXTERNAL COLLISIONS. ISSUE WAS PERSISTENT UNTIL SOLVED. START OF THE CASE AFTER INITIAL INSTRUMENT PLACEMENT. ISSUE NOTICED WHEN SURGEON FIRST WENT TO THE CONSOLE TO BEGIN ROBOTIC ASPECT OF SURGERY. SITE NEVER EXPERIENCED ISSUE BEFORE. ADVISED TO CONTACT HELP CENTER. THEY ADVISED REMOVAL OF INSTRUMENT AND UNSEATING DRAPE FROM ARM AND REAPPLYING WHICH DID SOLVE ISSUE SUCCESSFULLY. NO FURTHER ISSUES THEREAFTER.
THE REPORTED EVENT WAS ADDRESSED WITH PHONE SUPPORT. THE SITE RESEATED THE STERILE ADAPTER (SA) TO RESOLVE THE REPORTED ISSUE. NO SITE VISIT WAS CONDUCTED. THE SYSTEM WAS WORKING PROPERLY, AND NO ADDITIONAL ACTION WAS REQUIRED AS THE ISSUE WAS RESOLVED. A RETURN MATERIAL AUTHORIZATION WAS NOT ISSUED FOR RETURN AS THE ISSUE WAS RESOLVED WITH PHONE SUPPORT. ALTHOUGH THE COMPLAINT WAS NOT CONFIRMED BY FAILURE ANALYSIS SINCE THE PRODUCT WAS NOT RETURNED, THE INFORMATION GATHERED INDICATES THAT THE DEVICE MAY HAVE CONTRIBUTED TO THE CUSTOMER REPORTED ISSUE.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED LOW ANTERIOR RESECTION SURGICAL PROCEDURE, THE MOVEMENT OF THE INSTRUMENT ON UNIVERSAL SURGICAL MANIPULATOR (USM) 1 WAS INVERTED. BEFORE CALLING INTUITIVE TECHNICAL SUPPORT ENGINEER (TSE), THE CUSTOMER ALREADY TRIED THE SAME INSTRUMENT ON ANOTHER USM, AND IT FUNCTIONED AS EXPECTED THERE. THE TSE CHECKED THE LOGS AND FOUND NO RELATED ERRORS. THE TSE ADVISED TO RESEAT THE STERILE ADAPTER (SA) ON USM 1, AND THIS SOLVED THE ISSUE. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2063955 | DAVINCI XI | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380652-49 | N/A | 00886874110720 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES. |