FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 18263649 · Received December 4, 2023

Report

Report Number
2955842-2023-20900
Event Type
Malfunction
Date Received
December 4, 2023
Date of Event
November 9, 2023
Report Date
November 9, 2023
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE ISSUE WAS THE INSTRUMENT ARM DRAPE NOT BEING PROPERLY MOUNTED AND THEREFORE NOT ENGAGING WITH THE INSTRUMENT FULLY CAUSING THE ISSUE. WITH GUIDANCE WE REMOVED THE PLASTIC PIECES THAT ATTACH TO THE ROBOTIC ARM AND REHOUSED THEM WHICH SOLVED THE ISSUE. A SPECIFIC ARM OF THE ROBOT HAD THE ISSUE. THE ISSUE WAS PRESENT WITH MULTIPLE INSTRUMENTS BUT ONLY ON THIS ARM. WHEN USED IN OTHER ARMS THEY WORKED NORMALLY. ISSUE OCCURRED WITH THE SURGEON¿S HEAD INSIDE THE SURGEON CONSOLE¿S HIGH RESOLUTION STEREO VIEWER AND WHILE THE SURGEON WAS ATTEMPTING TO MANIPULATE INSTRUMENTS FROM THE SURGEON CONSOLE. INSTRUMENT WAS NOT STATIC. THE MOVEMENTS OF THE SURGEON SCALED APPROPRIATELY TO THE INSTRUMENT (E.G., DISTANCE INTENDED MATCHED DISTANCE INSTRUMENT MOVED). THE INSTRUMENT MOVEMENT WAS INVERTED. WHEN SURGEON MOVED UP IT MOVED DOWN, WHEN THEY MOVED LEFT IT MOVED RIGHT ETC. BUT IT MOVED 1:1 AS NORMAL. THE TIMING OF INSTRUMENT MOVEMENT WAS APPROPRIATE. THERE WAS NO SHAKINESS AND/OR FRICTION EXPERIENCED/OBSERVED. THERE WERE NO EXTERNAL COLLISIONS. ISSUE WAS PERSISTENT UNTIL SOLVED. START OF THE CASE AFTER INITIAL INSTRUMENT PLACEMENT. ISSUE NOTICED WHEN SURGEON FIRST WENT TO THE CONSOLE TO BEGIN ROBOTIC ASPECT OF SURGERY. SITE NEVER EXPERIENCED ISSUE BEFORE. ADVISED TO CONTACT HELP CENTER. THEY ADVISED REMOVAL OF INSTRUMENT AND UNSEATING DRAPE FROM ARM AND REAPPLYING WHICH DID SOLVE ISSUE SUCCESSFULLY. NO FURTHER ISSUES THEREAFTER.

Additional Manufacturer Narrative · 0

THE REPORTED EVENT WAS ADDRESSED WITH PHONE SUPPORT. THE SITE RESEATED THE STERILE ADAPTER (SA) TO RESOLVE THE REPORTED ISSUE. NO SITE VISIT WAS CONDUCTED. THE SYSTEM WAS WORKING PROPERLY, AND NO ADDITIONAL ACTION WAS REQUIRED AS THE ISSUE WAS RESOLVED. A RETURN MATERIAL AUTHORIZATION WAS NOT ISSUED FOR RETURN AS THE ISSUE WAS RESOLVED WITH PHONE SUPPORT. ALTHOUGH THE COMPLAINT WAS NOT CONFIRMED BY FAILURE ANALYSIS SINCE THE PRODUCT WAS NOT RETURNED, THE INFORMATION GATHERED INDICATES THAT THE DEVICE MAY HAVE CONTRIBUTED TO THE CUSTOMER REPORTED ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED LOW ANTERIOR RESECTION SURGICAL PROCEDURE, THE MOVEMENT OF THE INSTRUMENT ON UNIVERSAL SURGICAL MANIPULATOR (USM) 1 WAS INVERTED. BEFORE CALLING INTUITIVE TECHNICAL SUPPORT ENGINEER (TSE), THE CUSTOMER ALREADY TRIED THE SAME INSTRUMENT ON ANOTHER USM, AND IT FUNCTIONED AS EXPECTED THERE. THE TSE CHECKED THE LOGS AND FOUND NO RELATED ERRORS. THE TSE ADVISED TO RESEAT THE STERILE ADAPTER (SA) ON USM 1, AND THIS SOLVED THE ISSUE. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2063955 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-49 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.