FREESTYLE LITE
Report
- Report Number
- 2954323-2010-01236
- Event Type
- Malfunction
- Date Received
- September 3, 2010
- Date of Event
- August 5, 2010
- Report Date
- October 5, 2010
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
CUSTOMER'S METER AND STRIP LOT # 1014238 AS WELL AS CONTROL SOLUTION LOT #9F2J55 WERE RETURNED AND INVESTIGATED. THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED DURING CONTROL SOLUTION TESTING. THE READING OF 19MG/DL AS REPORTED BY THE CUSTOMER WAS NOT FOUND IN METER MEMORY. THIS IS A FINAL REPORT.
THIS IS AN INITIAL REPORT. THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE INVESTIGATION RESULTS ARE AVAILABLE. NOTE: DURING A FOLLOW-UP CALL CUSTOMER REMEMBERED RECEIVING A READING OF 19 MG/DL. HOWEVER, IT SHOULD BE NOTED A BLOOD GLUCOSE READING BELOW 20 MG/DL WILL GIVE A READING OF "LO" IN THE ADC METER.
IT WAS REPORTED THAT THE DEVICE WAS EXPLANTED AFTER AN IMPLANT DURATION OF APPROXIMATELY 18.73 MONTHS. THROUGH FOLLOW-UP WITH THE HEALTH-CARE PROVIDER, IT WAS LEARNED THAT THE DEVICE WAS EXPLANTED DUE TO REGURGITATION, PARAVALVULAR LEAK, AND ENDOCARDITIS.
CUSTOMER REPORTED RECEIVING UNSPECIFIED ERRATIC READINGS FROM HIS FREESTYLE LITE METER. CUSTOMER FURTHER REPORTED SELF-ADMINISTERING HIS INSULIN MEDICATION BASED ON AN UNSPECIFIED READING AND HAVING SYMPTOMS OF HYPOGLYCEMIA. CUSTOMER REPORTED HAVING FOOD AND DRINK TO COUNTERACT HIS SYMPTOMS. CUSTOMER ALSO REPORTED SUBSEQUENTLY VISITING HIS DOCTOR WHO DIAGNOSED CUSTOMER WITH SEVERE HYPERGLYCEMIA AND TREATED CUSTOMER WITH AN IV AND INSULIN. THE TIMING BETWEEN CUSTOMER'S REPORTED SYMPTOMS AND HIS DOCTOR'S VISIT IS UNKNOWN. ADC CUSTOMER SERVICES WERE ABLE TO REACH CUSTOMER AT ONE OF THE FOLLOW-UP CALLS AND CUSTOMER STATED THAT HE DID NOT REMEMBER THE DETAILS OF THE EVENT SINCE IT HAPPENED A LONG TIME AGO. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | FREESTYLE LITE | BLOOD GLUCOSE MONITORING SYSTEM | NBW | 1014238 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Required Intervention |