FDA Adverse Event Malfunction Summary report: N

FREESTYLE LITE

MDR report key: 1826222 · Received September 3, 2010

Report

Report Number
2954323-2010-01236
Event Type
Malfunction
Date Received
September 3, 2010
Date of Event
August 5, 2010
Report Date
October 5, 2010
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER'S METER AND STRIP LOT # 1014238 AS WELL AS CONTROL SOLUTION LOT #9F2J55 WERE RETURNED AND INVESTIGATED. THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED DURING CONTROL SOLUTION TESTING. THE READING OF 19MG/DL AS REPORTED BY THE CUSTOMER WAS NOT FOUND IN METER MEMORY. THIS IS A FINAL REPORT.

Additional Manufacturer Narrative · 1

THIS IS AN INITIAL REPORT. THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE INVESTIGATION RESULTS ARE AVAILABLE. NOTE: DURING A FOLLOW-UP CALL CUSTOMER REMEMBERED RECEIVING A READING OF 19 MG/DL. HOWEVER, IT SHOULD BE NOTED A BLOOD GLUCOSE READING BELOW 20 MG/DL WILL GIVE A READING OF "LO" IN THE ADC METER.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DEVICE WAS EXPLANTED AFTER AN IMPLANT DURATION OF APPROXIMATELY 18.73 MONTHS. THROUGH FOLLOW-UP WITH THE HEALTH-CARE PROVIDER, IT WAS LEARNED THAT THE DEVICE WAS EXPLANTED DUE TO REGURGITATION, PARAVALVULAR LEAK, AND ENDOCARDITIS.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING UNSPECIFIED ERRATIC READINGS FROM HIS FREESTYLE LITE METER. CUSTOMER FURTHER REPORTED SELF-ADMINISTERING HIS INSULIN MEDICATION BASED ON AN UNSPECIFIED READING AND HAVING SYMPTOMS OF HYPOGLYCEMIA. CUSTOMER REPORTED HAVING FOOD AND DRINK TO COUNTERACT HIS SYMPTOMS. CUSTOMER ALSO REPORTED SUBSEQUENTLY VISITING HIS DOCTOR WHO DIAGNOSED CUSTOMER WITH SEVERE HYPERGLYCEMIA AND TREATED CUSTOMER WITH AN IV AND INSULIN. THE TIMING BETWEEN CUSTOMER'S REPORTED SYMPTOMS AND HIS DOCTOR'S VISIT IS UNKNOWN. ADC CUSTOMER SERVICES WERE ABLE TO REACH CUSTOMER AT ONE OF THE FOLLOW-UP CALLS AND CUSTOMER STATED THAT HE DID NOT REMEMBER THE DETAILS OF THE EVENT SINCE IT HAPPENED A LONG TIME AGO. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE LITE BLOOD GLUCOSE MONITORING SYSTEM NBW 1014238

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention