ENDOWRIST
Report
- Report Number
- 2955842-2023-20866
- Event Type
- Malfunction
- Date Received
- December 4, 2023
- Date of Event
- November 8, 2023
- Report Date
- November 8, 2023
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874120767
- PMA / PMN Number
- K214095
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
THE REPORTED EVENT WAS ADDRESSED WITH PHONE SUPPORT. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SERVICE ENGINEER (TSE) HAD THE CUSTOMER REPOSITION THE FORCE BIPOLAR INSTRUMENT AND THE JAWS RELEASED THE TISSUE. INTUITIVE SURGICAL, INC. (ISI), HAS NOT RECEIVED THE DA VINCI PRODUCT WITH AN ALLEGED ISSUE TO PERFORM FAILURE ANALYSIS. A FOLLOW-UP MDR WILL BE SUBMITTED IF THE PRODUCT IS RETURNED AND EVALUATED AND/OR IF ADDITIONAL INFORMATION IS RECEIVED.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED UNILATERAL INGUINAL HERNIA SURGICAL PROCEDURE, THE CUSTOMER CONTACTED INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SERVICE ENGINEER (TSE) AND REPORTED THAT THE FORCE BIPOLAR INSTRUMENT APPEARED TO HAVE A BROKEN OR MISPOSITIONED CABLE AND WAS STUCK ON TISSUE. THE FORCE BIPOLAR INSTRUMENT WAS INSTALLED ON ARM 1 OF THE PATIENT SIDE CART (PSC). THE TSE NOTED NO ERRORS ASSOCIATED WITH ENGAGEMENT. TSE HAD CUSTOMER PRESS THE EMERGENCY STOP (ESTOP) AND USE THE INSTRUMENT RELEASE KIT (IRK) TO OPEN THE JAWS. CUSTOMER STATED THE JAWS WERE NOT OPENING. THE TSE HAD THE CUSTOMER RECOVER THE FAULT AND TRIED TO REPOSITION THE INSTRUMENT AND THE INSTRUMENT JAWS RELAXED ENOUGH TO RELEASE THE TISSUE. THE CUSTOMER WAS CONTINUED WITH THE PROCEDURE. THE TSE REQUESTED THAT THE CUSTOMER RETURN THE INSTRUMENT. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED ADDITIONAL INFORMATION. THE CUSTOMER NOTED THE FORCE BIPOLAR WAS USED TO GRAB A PART OF THE COLON AND WOULD NOT OPEN. THE ROOM CALLED TECHNICAL SUPPORT AND UTILIZED THE "EMERGENCY KEY" BUT IT DID NOT HELP. THE SURGEON ENDED UP TWISTING A BIT AND IT FINALLY RELEASED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2028932 | ENDOWRIST | FORCE BIPOLAR | NAY | INTUITIVE SURGICAL, INC | 471405-06 | K11230601 0158 | 00886874120767 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES |