FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 1823573 · Received August 27, 2010

Report

Report Number
1644487-2010-01960
Event Type
Malfunction
Date Received
August 27, 2010
Date of Event
August 2, 2010
Report Date
August 2, 2010
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT A NEUROLOGIST'S HANDHELD COMPUTER SCREEN WAS SHOWING HALF SCREEN WITH COLORED LINES VERTICAL AND THEN THE OTHER HALF OF THE SCREEN BLACK. THE NEUROLOGIST REPORTED THAT THE HANDHELD WAS WORKING OK LAST WEEK WITH NO PROBLEMS. A COMPANY REPRESENTATIVE ASSISTED THE NEUROLOGIST THROUGH TROUBLESHOOTING BY PERFORMING A HARD RESET BUT THE SCREEN CAME UP THE SAME AS IT WAS HALF SCREEN BLACK AND HALF VERTICAL LINES. A NEW HANDHELD COMPUTER WAS SENT TO THE NEUROLOGIST AND THE REPORTED HANDHELD WAS RETURNED TO THE MFR AND IS CURRENTLY UNDERGOING PRODUCT ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. MODEL 250 530643

Patients

Seq Age Sex Outcome Treatment
1