FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 18231921 · Received November 29, 2023

Report

Report Number
3013756811-2023-168628
Event Type
Malfunction
Date Received
November 29, 2023
Date of Event
November 8, 2023
Report Date
November 29, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000084
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. H3 OTHER TEXT : DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A HIGH BLOOD GLUCOSE (BG) LEVEL OF 230 - 264 MG/DL. A CORRECT BOLUS VIA THE PUMP WAS ADMINISTERED TO ADDRESS BG LEVEL. TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT WAS PERFORMED AND DETERMINED THAT AIR BUBBLES WERE OBSERVED WITHIN THE INFUSION SET TUBING. CUSTOMER PRIMED THE TUBING TO ADDRESS THE ISSUE AND RESUMED INSULIN DELIVERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2137892 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152000084

Patients

Seq Age Sex Outcome Treatment
1 57 YR Female