FDA Adverse Event Malfunction Summary report: N

AU2701-02 CLINICAL CHEMISTRY ANALYZER

MDR report key: 1823128 · Received September 1, 2010

Report

Report Number
2050012-2010-00690
Event Type
Malfunction
Date Received
September 1, 2010
Date of Event
August 2, 2010
Report Date
September 1, 2010
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
JJE
PMA / PMN Number
K002982
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER'S QC WAS WITHIN THE ESTABLISHED RANGES PRIOR TO AND AFTER THE EVENT. INCORRECT VERSION OF PARAMETER SETTINGS WERE USED. THE PARAMETER SETTINGS WERE CORRECTED AND PRECISION, LINEARITY, AND METHOD COMPARISON RUNS WERE PERFORMED. ALL TEST RESULTS WERE WITHIN SPECIFICATIONS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUSLY HIGH PHENYTOIN RESULTS GENERATED ON AU2701-02 CHEMISTRY ANALYZER. THE CUSTOMER REPORTED OUT THE RESULTS FLAGGED ABOVE DYNAMIC RANGE OF PHENYTOIN, AND A NURSE SPECIALIST QUESTIONED THE RESULTS. WHILE TROUBLESHOOTING WITH BCI HOTLINE, IT WAS DISCOVERED THAT THE PARAMETER SETTINGS WERE INCORRECT. THE CUSTOMER REPEATED TESTING WITH CORRECT PARAMETER SETTINGS. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU2701-02 CLINICAL CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER MISHIMA K.K. NA NA

Patients

Seq Age Sex Outcome Treatment
1