Description of Event or Problem · 1
A PT WAS SCHEDULED FOR AN ESOPHAGEAL MANOMETRY WHICH WAS PERFORMED ON A SEIRRA SCIENTIFIC HIGH RESOULTION MANOMETRY COMPUTER A HIGH RESOULTION MANOMETRY CATHETER WAS PLACED INTRANASALLY IN THE PT AND PROTOCOL FOR THE TEST WAS PERFORMED. DUE TO A HIGH VOLUME OF PT FLOW IN THE AREA, THE COMPUTER WAS LEFT RECORDING AFTER THE TEST WAS COMPLETED. NORMALLY ONCE THE PT IS EXTUBATED, A FILE WOULD BE SAVED WITH PT'S NAME AT ONCE. WHEN THE TRACING WAS SAVED APPROXIMATELY ONE HOUR LATER, ALL THAT WAS FOUND UNDER THE PT'S NAME WAS A BLANK TRACING. WHEN THE COMPANY WAS CONTACTED AND THE INCIDENT WAS EXPLAINED, A DUPLICATED TEST SAMPLE WAS RUN AND THEY DISCOVERED A "GLITCH" IN THE SOFTWARE. WHEREBY, THE SOFTWARE ONLY SAVES THE LAST SIXTY MINUTES OF A TRACING, ANYTHING BEFORE THAT IS DEFAULTED TO AN OVERWRITE. IN SHORT, THE ACTUAL TRACING WAS NEVER SAVED ONLY THE BLANK RECORDING. WE ARE AWAITING A RESPONSE FROM THE MFR.