FDA Adverse Event Malfunction Summary report: N

COULTER LH 780 ANALYZER

MDR report key: 1821920 · Received August 31, 2010

Report

Report Number
1061932-2010-00132
Event Type
Malfunction
Date Received
August 31, 2010
Date of Event
August 1, 2010
Report Date
August 31, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC BEFORE AND AFTER THE EVENT RECOVERED WITHIN RANGE. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE AND PERFORMED A PM (PREVENTIVE MAINTENANCE) AND VERIFIED THE INSTRUMENT'S PERFORMANCE. THE CUSTOMER OBSERVED RARE LARGE PLATELET FORMS AND RARE TINY PLATELET CLUMPS ON THE MANUAL PLATELET SCAN REVIEW. PER PRODUCT LABELING, PLATELET CLUMPS ARE A KNOWN INTERFERING SUBSTANCE FOR THE PLATELET PARAMETER. THE BCI INSTRUMENT PERFORMED AS EXPECTED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUS LOW PLATELET (PLT) RESULTS GENERATED BY THE COULTER LH 780 ANALYZER FOR ONE PATIENT. THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN. MANUAL PLATELET ESTIMATES WERE PERFORMED WITH RESULTS THAT RANGED FROM 112,000 - 122,000 AND CORRECTED REPORTS WERE ISSUED. THERE WAS NO DEATH, SERIOUS INJURY OR CHANGE TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 780 ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER INC. LH 780 NA

Patients

Seq Age Sex Outcome Treatment
1