FDA Adverse Event Injury Summary report: N

OT ULTRA2 METER

MDR report key: 1821838 · Received August 31, 2010

Report

Report Number
2939301-2010-07419
Event Type
Injury
Date Received
August 31, 2010
Date of Event
August 8, 2010
Report Date
August 19, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2010, THE LAY USER/PATIENT CONTACTED LIFESCAN TO REPORT THE ONE TOUCH ULTRA 2 METER WOULD NOT POWER ON UPON TEST STRIP INSERTION. THE SR. MEDICAL SURVEILLANCE SPECIALIST WAS ABLE TO CLASSIFY THE COMPLAINT BASED ON THE INFORMATION PROVIDED. ON (B)(6) 2010 AT 10:00 PM, THE PATIENT NOTED THE REPORTED METER WOULD NOT POWER ON WITH THE TEST STRIP INSERTION; SHE WAS UNABLE TO OBTAIN A BLOOD GLUCOSE READING. THE PATIENT TOOK THE ACTION OF SKIPPING HER DOSE OF THE ORAL DIABETES MEDICATION METFORMIN 500 MG. AT 10:10 PM THE PATIENT EXPERIENCED THE SYMPTOMS OF SHAKING AND STRESS. THE PATIENT CONTACTED EMERGENCY SERVICES. PARAMEDICS ARRIVED ON (B)(6) 2010 AT 12:20 AM AND TESTED THE PATIENT'S BLOOD GLUCOSE LEVEL; THE SPECIFIC RESULT IS UNKNOWN. THE PATIENT RECEIVED NO TREATMENT. TROUBLESHOOTING REVEALED THE PATIENT'S TEST STRIPS WERE CORRECT. THE METER, TEST STRIPS AND CONTROL SOLUTION WERE REPLACED. THE PATIENT ALLEGEDLY SUFFERED SYMPTOMS SUGGESTING SEVERE HYPOGLYCEMIA AFTER SHE WAS UNABLE TO TEST HER BLOOD GLUCOSE LEVEL DUE TO THE REPORTED METER POWER ISSUE, AND RECEIVED EMERGENCY MEDICAL ATTENTION. THEREFORE THIS COMPLAINT IS BEING REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRA2 METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 2805663

Patients

Seq Age Sex Outcome Treatment
1 46 YR Life Threatening