FDA Adverse Event Malfunction Summary report: N

TOTALCARE

MDR report key: 1821808 · Received August 26, 2010

Report

Report Number
1824206-2010-09600
Event Type
Malfunction
Date Received
August 26, 2010
Date of Event
July 27, 2010
Report Date
July 27, 2010
Manufacturer
HILL-ROM INC.
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE ACCOUNT CHANGED THE GCI BUT THIS DID NOT CHANGE THE RESPONSE OF THE BED. THE ACCOUNT REPLACED THE RIGHT USER CONTROL MODULE AND CABLE TO THE WEIGH FRAME JUNCTION BOARD BUT THE ISSUE REMAINED. AFTER REPLACING THE POWER CONTROL MODULE, THE SPEED OF THE GCI SPEED IMPROVED, BUT THE SCALE ERROR CODES REMAINED. AFTER CHANGING THE SCALE BOARD AND PERFORMING A SCALE CALIBRATION AND BED WORKED PROPERLY.

Description of Event or Problem · 1

THE ACCOUNT ALLEGED FLUID MAY HAVE GOTTEN INTO THE GCI. HE COULD SEE WHAT LOOKED LIKE RESIDUE FROM FLUID DRIED ON THE PRINTED CIRCUIT BOARD IN THE GCI MODULE AND SAID THE GCI SEAMED SLOW TO RESPOND AND HE GOT ERROR 50-23 AND 50-30.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TOTALCARE AC POWERED HOSPITAL BED FNL HILL-ROM INC. 1900

Patients

Seq Age Sex Outcome Treatment
1