FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 1821609 · Received August 27, 2010

Report

Report Number
1826988-2010-00586
Event Type
Malfunction
Date Received
August 27, 2010
Date of Event
August 1, 2010
Report Date
August 20, 2010
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K052058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 232 MG/DL FROM HIS CONTOUR METER AND A READING OF 106 MG/DL FROM ANOTHER METER. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. CONTROL SOLUTION WAS SENT TO THE CUSTOMER FOR FURTHER TROUBLESHOOTING. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 7151H NA

Patients

Seq Age Sex Outcome Treatment
1 UNK