FDA Adverse Event Injury Summary report: N

OT ULTRAMINI

MDR report key: 1821228 · Received August 31, 2010

Report

Report Number
2939301-2010-07405
Event Type
Injury
Date Received
August 31, 2010
Date of Event
August 9, 2010
Report Date
August 10, 2010
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2010, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT HIS ONETOUCH ULTRAMINI METER WAS READING INACCURATELY HIGH COMPARED TO ANOTHER DEVICE. THE MEDICAL SURVEILLANCE SPECIALIST (MSS) SPOKE WITH THE PATIENT ON (B)(6) 2010. THE COMPLAINT WAS CLASSIFIED BASED ON ADDITIONAL INFORMATION OBTAINED DURING THE FOLLOW-UP CALL IN ADDITION TO THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE PATIENT REPORTED THAT THE ALLEGED ISSUE BEGAN ON THE EVENING OF (B)(6) 2010, WHEN HE BEGAN TO USE THE SUBJECT METER FOR THE FIRST TIME. ON AN UNSPECIFIED DATE/TIME, THE PATIENT CLAIMED HE OBTAINED BLOOD GLUCOSE READINGS OF "221 MG/DL" WITH THE SUBJECT METER, "135 MG/DL" ON HIS SPOUSE'S METER, AND "137 MG/DL" ON HIS OTHER METER (ACUCHECK), PERFORMED LESS THAN 30 MINUTES APART FROM EACH OTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS THE EXPECTED VALUE OF <=30% AND/OR <= 30 MG/DL. THE PATIENT STATED THAT THE HE TESTS HIS BLOOD GLUCOSE 2X/DAY AND MANAGES HIS DIABETES BY TAKING A SET DOSE OF LANTUS INSULIN AT NIGHT (IF BLOOD GLUCOSE IS OVER 175 MG/DL)AND ORAL MEDICATIONS (METFORMIN, GLIPIZIDE AND ACTOS) DURING THE DAY. IT IS NOT KNOWN IF THE PATIENT MADE ANY CHANGES TO HIS USUAL DIABETES MANAGEMENT REGIMEN IN RESPONSE TO THE ALLEGED INACCURATE RESULTS HE OBTAINED WITH THE SUBJECT METER. THE PATIENT REPORTED DEVELOPING SYMPTOMS OF FEELING SHAKY, SLEEPY, WEAK AND "WEIRD" ON THE EVENING OF (B)(6) 2010. THE PATIENT CLAIMED THAT AT THE ONSET OF SYMPTOMS HE TESTED WITH HIS WIFE'S METER AND OBTAINED A RESULT OF "55 MG/DL." THE PATIENT STATED THAT HE FELT BETTER AFTER EATING SOMETHING. AT THE TIME OF TROUBLESHOOTING, THE CCA DISCOVERED THAT THE SUBJECT METER WAS SET TO THE INCORRECT CODE NUMBER. THE CCA EDUCATED THE PATIENT ON CONFIRMING THE CODE ON THE METER PRIOR TO TESTING. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT CLAIMS HE DEVELOPED SYMPTOMS SUGGESTIVE OF SEVERE HYPOGLYCEMIA AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. 3022394

Patients

Seq Age Sex Outcome Treatment
1 56 YR Life Threatening| R