FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT

MDR report key: 1820988 · Received August 31, 2010

Report

Report Number
9680658-2010-00037
Event Type
Malfunction
Date Received
August 31, 2010
Date of Event
July 19, 2010
Report Date
August 31, 2010
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JLW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A NON-REPRODUCIBLE, HIGHER THAN EXPECTED TSH RESULT OCCURRED. A DEFINITIVE ROOT CAUSE FOR THE EVENT COULD NOT BE DETERMINED. HOWEVER, PRE-ANALYTICAL SAMPLE PROCESSING CANNOT BE RULED OUT AS CONTRIBUTING TO THE EVENT. THERE IS NO EVIDENCE TO SUGGEST THAT AN ANALYZER MALFUNCTION OCCURRED AT THE TIME OF THE EVENT. SYSTEM PERFORMANCE WAS VERIFIED BY PROCESSING CONTROLS AND BY PERFORMING A PRECISION TEST.

Description of Event or Problem · 1

A CUSTOMER OBTAINED A NON-REPRODUCIBLE, HIGHER THAN EXPECTED VITROS TSH RESULT ON A SINGLE PATIENT SAMPLE WHILE USING THE VITROS ECIQ IMMUNODIAGNOSTIC ANALYZER. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE ORIGINAL RESULT WAS REPORTED TO THE CLINICIAN, AND A CORRECTED REPORT WAS ISSUED. THERE WAS NO ALLEGATION OF HARM TO THE PATIENT AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS IMMUNODIAGNOSTIC PRODUCTS TSH REAGENT IN-VITRO DIAGNOSTIC JLW ORTHO-CLINICAL DIAGNOSTICS 2744

Patients

Seq Age Sex Outcome Treatment
1