FDA Adverse Event Malfunction Summary report: N

FREESTYLE FLASH

MDR report key: 1820898 · Received September 14, 2007

Report

Report Number
2954323-2007-17312
Event Type
Malfunction
Date Received
September 14, 2007
Date of Event
August 17, 2007
Report Date
September 14, 2007
Manufacturer
ABBOTT DIABETES CARE INC., USA
Product Code
LFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE FILED ONCE INVESTIGATION RESULTS ARE AVAILABLE. CUSTOMERS AND RETAILERS HAVE BEEN INFORMED THROUGH THE ADC FA16MAY2006 LETTER.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING INACCURATE READINGS ON THEIR FREESTYLE FLASH BLOOD GLUCOSE MONITOR. UPON TROUBLESHOOTING WITH ADC CUSTOMER SERVICE, IT WAS IDENTIFIED THAT THE CUSTOMER HAD THEIR METER SET TO MG/DL INSTEAD OF MMOL/L. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE FLASH BLOOD GLUCOSE MONITORING SYSTEM LFR ABBOTT DIABETES CARE INC., USA NA 0629707

Patients

Seq Age Sex Outcome Treatment
1 UNK