FDA Adverse Event Malfunction Summary report: N

BRAUN

MDR report key: 18191224 · Received November 22, 2023

Report

Report Number
1314800-2023-00014
Event Type
Malfunction
Date Received
November 22, 2023
Date of Event
October 23, 2023
Report Date
November 21, 2023
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
FLL
UDI-DI
07630759300750
PMA / PMN Number
K161933
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 0

A CONSUMER REPORTED THAT HER THERMOMETER HAD ALLEGEDLY GIVEN FALSE NEGATIVE READINGS ON HER INFANT SON. THE DEVICE ALLEGEDLY GAVE MULTIPLE READINGS THAT WERE NEVER ABOVE 35°C, AND A FEVER OF 38.6°C WAS DETECTED WHEN THE CONSUMER USED A DIFFERENT STICK THERMOMETER THAT THEY HAD IN THEIR HOME. ABOUT AN HOUR LATER, A HOSPITAL MEASURED THE INFANTS' TEMPERATURE AS 39.8°C, AND HE WAS TREATED FOR SUSPECTED SEPSIS AND WAS TREATED WITH ANTIBIOTICS. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
880828 BRAUN EAR THERMOMETER FLL KAZ USA, INC., A HELEN OF TROY COMPANY IRT3030WE 35022FAM 07630759300750

Patients

Seq Age Sex Outcome Treatment
1 11 WK Male Other