FDA Adverse Event Malfunction Summary report: N

NAVILAS LASER SYSTEM

MDR report key: 18179620 · Received November 21, 2023

Report

Report Number
3008252121-2023-00002
Event Type
Malfunction
Date Received
November 21, 2023
Date of Event
September 25, 2023
Report Date
November 20, 2023
Manufacturer
OD-OS GMBH
Product Code
GEX
PMA / PMN Number
K162191
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ON (B)(6) 2023 THE CUSTOMER REPORTED THAT LASER TREATMENT WAS NOT PERFORMED WHERE PLANNED. THE NAVILAS LASER SYSTEM WAS INSPECTED BY AN AUTHORIZED SERVICE TECHNICIAN ON SEPTEMBER 26, 2023. DURING SERVICE BY THE DISTRIBUTOR, A PROBLEM WAS FOUND WITH THE X-SCANNER. THE REMOTE SERVICE ASSESSMENT PERFORMED BY THE MANUFACTURER SHOWS A CALIBRATION OFFSET OF THE AIMING BEAM THAT IS SIMILAR TO THE OFFSET OBSERVED ON THE RETINA IN THE FUNDUS IMAGES. THE NAVILAS SYSTEM WAS BLOCKED. THE OPTICAL HEAD WAS REPLACED ON (B)(6) 2023. THE SERVICE INSTALLATION RECORDS WERE REVIEWED FOR THIS LASER SYSTEM AND THERE WERE NO PROBLEMS RELATED TO THE SCANNER CALIBRATION OR AIMING BEAM. THE SYSTEM LOG FILES WERE ANALYZED AND THE RECORDS CONFIRMED THAT THE USER IGNORED AND OVERRODE THE ERROR MESSAGES WARNING THAT THE AIMING BEAM WAS NOT VISIBLE. THE OPTICAL HEAD WAS RETURNED TO THE MANUFACTURER AND SUBJECTED TO PERFORMANCE TESTING AND ROOT CAUSE ANALYSIS. THE INVESTIGATION REVEALED UNIDENTIFIED SOURCES OF NOISE RECEIVED AT RANDOM INTERVALS, WHICH CAN RESULT IN LASER DRIFT/OFFSET AND INCORRECT LASER POSITIONING. THE ROOT CAUSE ANALYSIS IDENTIFIED A DEFECTIVE SCANNER DRIVER BOARD. MANUFACTURER REFERENCE #: (B)(4).

Description of Event or Problem · 0

A PATIENT WITH FOCAL DIABETIC MACULOPATHY UNDERWENT A LASER PROCEDURE IN THE RIGHT EYE ON (B)(6) 2023. ON SEPTEMBER 26, 2023, THE PHYSICIAN REPORTED TO THE DISTRIBUTOR THAT THE TREATMENT BEAM SHIFTED FROM THE INTENDED TREATMENT AREA. THE NAVILAS LASER SYSTEM GENERATED AN ERROR MESSAGE DURING A PROCEDURE ALERTING THE USER THAT THE AIMING BEAM WAS NOT VISIBLE; HOWEVER, THE USER ELECTED TO PROCEED WITH THE LASER TREATMENT DESPITE THE WARNING MESSAGE. PATIENT FOLLOW-UP INFORMATION WAS REQUESTED FROM THE TREATING PHYSICIAN AND ON (B)(6) 2023 IT WAS LEARNED THAT THE LASER TREATMENT INADVERTENTLY SHIFTED TEMPORALLY (EXTRA MACULAR). THE OFFSET TREATMENT TREATMENT DID NOT RESULT IN ANY ADVERSE IMPACT TO THE PATIENT AND THERE HAS BEEN NO SIGNIFICANT DECREASE IN THE PATIENT'S BEST CORRECTED VISUAL ACUITY (BCVA) COMPARED TO PREOPERATIVE BCVA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2068757 NAVILAS LASER SYSTEM POWERED LASER SURGICAL INSTRUMENT GEX OD-OS GMBH 577S

Patients

Seq Age Sex Outcome Treatment
1 70 YR Male