FDA Adverse Event Malfunction Summary report: N

CRPHS

MDR report key: 18173411 · Received November 20, 2023

Report

Report Number
1823260-2023-03696
Event Type
Malfunction
Date Received
November 20, 2023
Date of Event
November 14, 2023
Report Date
November 20, 2023
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NQD
UDI-DI
04015630921508
PMA / PMN Number
K053603
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE COBAS 8000 COBAS C 502 MODULE SERIAL NUMBER WAS 18M6-10. THE CUSTOMER DECLINED A SERVICE VISIT. THE INVESTIGATION WAS UNABLE TO DETERMINE A SPECIFIC ROOT CAUSE BASED ON THE LIMITED INFORMATION. A SAMPLE-SPECIFIC ISSUE SUCH AS A POSSIBLE INTERFERING SUBSTANCE IN THE SAMPLE COULD NOT RULED OUT.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF A QUESTIONABLE CRP LX HS RESULT FROM THE COBAS 8000 COBAS C 502 MODULE. THE INITIAL RESULT WAS 63.55 MG/L WITH A DATA FLAG. THE 1:15 AUTO-DILUTED RESULT WAS 10.8 MG/L. THE REPEAT RESULT WITH A 1:3 DILUTION WAS 65.89 MG/L WITH A DATA FLAG. THE 1:15 AUTO-DILUTED RESULT WAS 10.3 MG/L. THE RESULT USING A 1:5 DILUTION WAS 45.64 MG/L. THE RESULT USING A 1:10 DILUTION WAS 15.38 MG/L. THE RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY. THE CUSTOMER DID NOT KNOW WHICH RESULT WAS CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1796399 CRPHS CARDIAC C-REACTIVE PROTEIN, ANTIGEN, ANTISERUM, AND CONTROL NQD ROCHE DIAGNOSTICS 69280601 04015630921508

Patients

Seq Age Sex Outcome Treatment
1 Unknown