THERMIRF
Report
- Report Number
- 3006404071-2023-00005
- Event Type
- Injury
- Date Received
- November 19, 2023
- Date of Event
- March 12, 2020
- Report Date
- November 19, 2023
- Manufacturer
- SPINESMITH HOLDINGS,LLC
- Product Code
- DWG
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- 003
Narratives
DEVICE WAS NOT RETURNED FOR EVALUATION. INVESTIGATION OF CALL RESULTED IN PHYSICIAN REPORTING THAT THE INITIAL CALL WAS NOT AN ADVERSE EVENT BUT AN INQUIRY ON THE USER OF RETINOL CREAM AND THE THERMISMOOTH PROCEDURE.
ON 03/12/2020, ACCOUNT CONTACTED SPINESMITH REQUESTING INFORMATION ON THE USE OF RETINOL CREAM PRIOR TO THERMI TREATMENTS. CALLER REPORTED THAT A THERMISMOOTH PROCEDURE WAS COMPLETED ON A PATIENT THAT RESULTED IN A FEW BURNS ON THE PATIENTS FACE. CALLER REPORTED THE PATIENT HAD USED RETINOL CREAM PRIOR TO THE PROCEDURE. THE ACCOUNT IS REQUESTING INFORMATION ON WHETHER OR NOT RETINOL CREAM PRIOR TO THE PROCEDURE WOULD CAUSE BURNS. NO ADDITIONAL INFORMATION WAS OBTAINED, ALTHOUGH ATTEMPTS TO COLLECT MORE INFORMATION WAS MADE VIA EMAIL ON 03/12/2020 AND 03/16/2020. ON 03/19/2023, PHYSICIAN NOTIFIED SPINESMITH THAT THE INITIAL CALL DETAILS WERE NOT ACCURATE, NO ADVERSE EVENT OCCURRED AND INSTEAD SHE HAD A QUESTION: WOULD THERE BE ANY EFFECTS OF USING RETINAL; PRODUCTS BEFORE OR AFTER A THERMISMOOTH PROCEDURE?. QUESTION WAS SENT TO THE THEN CLINICAL TEAM. NO ADDITIONAL COMPLAINT DETAILS WERE RECORDED AND CASE WAS CLOSED ON 06/14/2021. DURING 2023 FDA AUDIT, INSPECTOR INDICATED THE COMPLAINED REQUIRED RE-ASSESSMENT. COMPLAINT WAS RE-OPENED ON 08/04/2023. A FOLLOW UP CALL WAS MADE ON 08/08/2023, DURING THE CALL IT WAS REPORTED THAT THE PHYSICIAN THAT HAD MADE THE INITIAL CALL WAS NO LONGER WITH THE PRACTICE AS SHE HAD RETIRED. THEY ALSO REPORTED THAT THEY HAD DISCONTINUED THE THERMISMOOTH PROCEDURE DURING COVID AND HAVE LIMITED STAFF AVAILABILITY TO PERFORM THE PROCEDURE. AS OF 08/08/2023, PRACTICE DOES NOT HAVE ANY ISSUES TO REPORT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1925378 | THERMIRF | RF GENERATOR | DWG | SPINESMITH HOLDINGS,LLC | THERMIRF |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Female | Other | #2130AC GROUNDING PAD.| RFE-10-D-G2 ELECTRODE. |