FDA Adverse Event Injury Summary report: N

ARVATI

MDR report key: 18167243 · Received November 19, 2023

Report

Report Number
3006404071-2023-00004
Event Type
Injury
Date Received
November 19, 2023
Date of Event
March 11, 2021
Report Date
November 19, 2023
Manufacturer
SPINESMITH HOLDINGS,LLC
Product Code
DWG
UDI-DI
00817771029068
PMA / PMN Number
K130689
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ARVATI DEVICE WAS NOT RETURNED FOR EVALUATION BECAUSE DURING COMPLAINT CALL IT WAS NOTED THAT THE PHYSICIAN WAS USING EXPIRED GROUNDING PADS. THE GROUNDING PADS WWERE DISCARDED BY THE USER. UPDATE: UDI RELATED DATA QUALITY UPDATE.

Additional Manufacturer Narrative · 0

ARVATI DEVICE WAS NOT RETURNED FOR EVALUATION BECAUSE DURING COMPLAINT CALL IT WAS NOTED THAT THE PHYSICIAN WAS USING EXPIRED GROUNDING PADS. THE GROUNDING PADS WERE DISCARDED BY THE USER.

Description of Event or Problem · 0

PHYSICIAN REPORTED THAT HER LAST TWO PATIENTS REPORTED MULTIPLE SHOCK SENSATION DURING THEIR THERMIVA TREATMENTS. INVESTIGATION NOTED THAT THE PHYSICIAN WAS USING RFDE-VA-G2 LOT# L18E027 AND GROUNDING PAD CAT: #2130ACLOT# 20160720 EXPIRED AS OF 07/19/2018. AS A COURTESY, THE PHYSICIAN WAS SENT REPLACEMENT ELECTRODES AND GROUNDING PADS AND INFORMED THAT USE OF EXPIRED GROUNDING PADS IS NOT ACCEPTABLE. COMPLAINT WAS CLOSED 07/27/21. DURING 2023 FDA AUDIT, INSPECTOR INDICATED THAT THE COMPLAINT REQUIRED RE-ASSESSMENT. COMPLAINT WAS RE-OPENED ON 08/04/23. ATTEMPTS HAVE BEEN MADE ON 08/08/23 (VOICEMAIL LEFT), 08/18/23 (EMAIL) AND 08/22/23 (EMAIL). NO RESPONSE AS OF 11/19/23. REVIEW OF THE CUSTOMER WEBSITE NOTES THAT THE OFFICE IS STILL PROVIDING THERMIVA PROCEDURES. ADDITIONAL FOLLOW UP EMAIL REQUESTING STATUS OT THERMIVA PROCEDURE SENT TO PHYSICIAN ON 11/16/23 BY CURRENT SPINESMITH QUALITY MANAGER.

Description of Event or Problem · 0

PHYSICIAN REPORTED THAT HER LAST TWO PATIENTS REPORTED MULTIPLE SHOCK SENSATION DURING THEIR THERMIVA TREATMENTS. INVESTIGATION NOTED THAT THE PHYSICIAN WAS USING RFDE-VA-G2 LOT# L18E027 AND GROUNDING PAD CAT: #2130ACLOT# 20160720 EXPIRED AS OF 07/19/2018. AS A COURTESY, THE PHYSICIAN WAS SENT REPLACEMENT ELECTRODES AND GROUNDING PADS AND INFORMED THAT USE OF EXPIRED GROUNDING PADS IS NOT ACCEPTABLE. COMPLAINT WAS CLOSED 07/27/21. DURING 2023 FDA AUDIT, INSPECTOR INDICATED THAT THE COMPLAINT REQUIRED RE-ASSESSMENT. COMPLAINT WAS RE-OPENED ON 08/04/23. REVIEW OF THE CUSTOMER WEBSITE NOTES THAT THE OFFICE IS STILL PROVIDING THERMIVA PROCEDURES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1925376 ARVATI RF GENERATOR DWG SPINESMITH HOLDINGS,LLC G2 00817771029068

Patients

Seq Age Sex Outcome Treatment
1 NA Female Other #2130 GROUNDING PAD EXP 07/19/18| #2130 GROUNDING PAD EXP 07/19/18| RFDE-VA-G2 ELECTRODE| RFDE-VA-G2 ELECTRODE