PANEL PHOENIX NMIC/ID-307
Report
- Report Number
- 1119779-2023-01229
- Event Type
- Malfunction
- Date Received
- November 15, 2023
- Date of Event
- September 11, 2023
- Report Date
- March 18, 2024
- Manufacturer
- BECTON DICKINSON & CO. (SPARKS)
- Product Code
- LON
- UDI-DI
- 30382904492893
- PMA / PMN Number
- K181665
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
H.6. INVESTIGATION SUMMARY: THIS COMPLAINT IS FOR MISIDENTIFICATION WHEN USING PHOENIX PANEL NMIC/ID-307 (CATALOG NUMBER 449289) BATCH NUMBERS 2291573, 2308989, 3088495, 3115740, 3213033 AND 3213335. THE CUSTOMER DID NOT RETURN ISOLATES OR PANELS BUT PROVIDED PHOENIX GENERATED LAB REPORTS AND BINARY FILES FOR THE INVESTIGATION. REVIEW OF THE CUSTOMER PROVIDED PHOENIX LAB REPORTS SHOW MISIDENTIFICATION OF ESCHERICHIA COLI, PROTEUS MIRABILIS, KLEBSIELLA PNEUMONIAE, PSEUDOMONAS ALCALIGENES, ENTEROBACTER CLOACAE COMPLEX, ACINETOBACTER URSINGII, ACINETOBACTER JUNII, KLEBSIELLA OXYTOCA AND CITROBACTER BRAAKII . IT IS TO BE NOTED THAT THE PHOENIX ID SYSTEM DOES NOT HAVE ID CLAIMS FOR P. ALCALIGENES, A. URSINGII OR A. JUNII. COMPLAINT BATCHES 2291573 AND 2308989 WERE BEYOND EXPIRATION AND UNABLE TO BE TESTED AT THE TIME OF THE INVESTIGATION. TO INVESTIGATE, RETENTION PANELS EACH FROM COMPLAINT BATCHES 3088495, 3115740, 3213033 AND 3213335 WERE TESTED USING IN HOUSE ISOLATES E. COLI ((B)(6)), P. MIRABILIS ((B)(6)). IN ADDITION, CONTROL PANELS FROM THE SAME MATERIAL (449289) BUT DIFFERENT BATCH WERE TESTED USING IN HOUSE ISOLATE E. COLI ((B)(6)) AND P. MIRABILIS ((B)(6)). ALL PANELS WERE LOADED INTO A PHOENIX M50 MACHINE AND EVALUATED FOR IDENTIFICATION RESULTS. ALL PANELS IDENTIFIED CORRECTLY AS EITHER E. COLI OR P. MIRABILIS. RETENTION PANELS FROM COMPLAINT BATCH 3213335 WERE TESTED USING IN HOUSE ISOLATE K. PNEUMONIAE ((B)(6)). IN ADDITION, RETENTION PANELS FROM THE SAME MATERIAL (449289) BUT DIFFERENT BATCH WERE ALSO TESTED USING IN HOUSE ISOLATE K. PNEUMONIAE ((B)(6)). ALL PANELS WERE LOADED INTO A PHOENIX M50 MACHINE AND EVALUATED FOR IDENTIFICATION RESULTS. ALL PANELS IDENTIFIED CORRECTLY AS K. PNEUMONIAE. AS PHOENIX DOES NOT HAVE ID CLAIMS FOR P. ALCALIGENES, RETENTION PANELS FROM THE SAME MATERIAL (449289) BUT DIFFERENT BATCH NUMBER WERE TESTED USING IN HOUSE ISOLATES P. AERUGINOSA ((B)(6)). ALL PANELS WERE LOADED INTO A PHOENIX M50 MACHINE AND EVALUATED FOR IDENTIFICATION RESULTS. ALL PANELS IDENTIFIED CORRECTLY AS P. AERUGINOSA. AS PHOENIX DOES NOT HAVE ID CLAIMS FOR ACINETOBACTER URSINGII, RETENTION PANELS FROM THE SAME MATERIAL (449289) BUT DIFFERENT BATCH NUMBER WERE TESTED USING IN HOUSE ISOLATES OF A. BAUMANNII ((B)(6)). ALL PANELS WERE LOADED INTO A PHOENIX M50 MACHINE AND EVALUATED FOR IDENTIFICATION RESULTS. DURING COMPLAINT INVESTIGATION TESTING, PHOENIX REPORTED SOME OF THE RESULTS AS "UNIDENTIFIED", MORAXELLA SPP, OR OLIGELLA URETHRALIS. FOR FURTHER INVESTIGATION, R&D PERFORMED ADDITIONAL TESTING. SOME OF RESULTS WERE EITHER UNIDENTIFIED OR ACINETOBACTER SPECIES COMBO, WHICH ARE RESULTS CONSIDERED "EXPECTED" FOR A SPECIES OF ACINETOBACTER FOR WHICH PHOENIX DOES NOT HAVE ID CLAIMS. OTHER RESULTS WERE REPORTED AS A. FAECALIS, WHICH MATCHES THE ID THE CUSTOMER REPORTED. COMPLAINT TRENDING WAS PERFORMED, AND NO TRENDS WERE IDENTIFIED ASSOCIATED WITH THIS DEFECT. RETENTION PANELS OF A COMPARABLE GRAM-NEGATIVE PHOENIX PANEL WERE TESTED USING IN HOUSE ISOLATES A. JUNII ((B)(6)), KLEBSIELLA OXYTOCA (11161 AND C2263) AND C. FREUNDII ((B)(6)) AND PLACED IN A PHOENIX M50 AND EVALUATED FOR IDENTIFICATION RESULTS. ALL PANELS IDENTIFIED CORRECTLY. RETENTION SAMPLES FROM BD INVENTORY WERE PREVIOUSLY EVALUATED BY FUNCTIONAL TESTING AND NO ISSUES WERE OBSERVED RELATING TO MISIDENTIFICATION OF C. BRAAKII OR E. CLOACAE, AS ALL SAMPLES MET SPECIFICATIONS. AS WE WERE ABLE TO REPRODUCE THE RESULTS THE CUSTOMER RECEIVED (MIS ID OF ACINETOBACTER URSINGII), THIS COMPLAINT IS CONFIRMED FOR ACINETOBACTER URSINGII BUT UNCONFIRMED FOR ALL OTHER GRAM-NEGATIVE ORGANISMS. A REVIEW OF THE BINARY FILES WAS DETERMINED NOT TO BE REQUIRED BASED ON THE RESULTS OF THE INVESTIGATION. A CORRECTIVE AND PREVENTIVE ACTION (CAPA) HAS BEEN INITIATED FOR MIS IDS OF E. COLI. THE TECHNICAL TEAM HAS IDENTIFIED A POTENTIAL ENHANCEMENT THAT WOULD BOLSTER THE INSTRUMENT¿S ABILITY TO INTERPRET THE BEHAVIOR OF E. COLI¿S INTERACTION WITH THE SUBSTRATES ON THE PANEL. BD ANTICIPATES A SOFTWARE RELEASE IN SUMMER 2024 TO ADDRESS THE PERFORMANCE ON E. COLI IDS. BD WILL COMMUNICATE ANY FURTHER UPDATES AS THEY BECOME AVAILABLE. IN ADDITION, AN OVERALL REVIEW OF GRAM-NEGATIVE PERFORMANCE IS ON-GOING AND WILL CONTINUE TO BE INVESTIGATED. PLEASE CONTINUE TO COMMUNICATE ANY ADDITIONAL CONCERNS. THE BATCH HISTORY RECORD WAS SATISFACTORY, AND NO QUALITY NOTIFICATIONS WERE GENERATED DURING MANUFACTURING AND INSPECTION OF THE COMPLAINT BATCHES. COMPLAINT TRENDING WAS PERFORMED, AND NO TRENDS WERE IDENTIFIED ASSOCIATED WITH THIS DEFECT. BD QUALITY WILL CONTINUE TO MONITOR FOR TRENDS AND TAKE ACTION AS NECESSARY. H3 OTHER TEXT : SEE H.10.
H3. A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
IT WAS REPORTED WHEN USING THE PANEL PHOENIX NMIC/ID-307 A MISIDENTIFICATION WAS REPORTED FOR 14 PATIENTS. AN ISOLATE WAS COLLECTED FROM A BLOOD SAMPLE (ACCESSION NUMBER (B)(4) AND IDENTIFIED AS A. FAECALIS THEN IT WAS IDENTIFIED AS ACINETOBACTER URSINGII UPON REPEAT AT A REFERENCE LABORATORY. NO HEALTH IMPACT OR CONSEQUENCE REPORTED. REPORT 8 OF 14.
IT WAS REPORTED WHEN USING THE PANEL PHOENIX NMIC/ID-307 A MISIDENTIFICATION WAS REPORTED FOR 14 PATIENTS. AN ISOLATE WAS COLLECTED FROM A BLOOD SAMPLE (ACCESSION NUMBER (B)(4). ) AND IDENTIFIED AS A. FAECALIS THEN IT WAS IDENTIFIED AS ACINETOBACTER URSINGII UPON REPEAT AT A REFERENCE LABORATORY. NO HEALTH IMPACT OR CONSEQUENCE REPORTED. REPORT 8 OF 14.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 981633 | PANEL PHOENIX NMIC/ID-307 | SYSTEM, TEST, AUTOMATED ANTIMICROBIAL SUSCEPTIBILITY | LON | BECTON DICKINSON & CO. (SPARKS) | 3213033 | 30382904492893 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 69 YR | Male |