FDA Adverse Event Malfunction Summary report: N

OMNIPOD INSULIN PUMP

MDR report key: 1813191 · Received August 19, 2010

Report

Report Number
3004464228-2010-01250
Event Type
Malfunction
Date Received
August 19, 2010
Date of Event
July 24, 2010
Report Date
July 24, 2010
Manufacturer
INSULET CORPORATION
Product Code
LZG
PMA / PMN Number
K042792
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT WAS RETURNED AND EVALUATED. IT WAS DETERMINED THAT THE CANNULA HAD NOT FIRED DUE TO INTERFERENCE FROM A MISALIGNED COMPONENT. THE USER FAILED TO NOTE THIS CONDITION WHICH WOULD BE VISIBLE THROUGH THE VIEWING PORT UPON POD PLACEMENT IF LABELING IS FOLLOWED. THE PRODUCT USER GUIDE INSTRUCTS THE USER TO "CHECK INFUSION SITE FREQUENTLY FOR PROPER CANNULA PLACEMENT". IT ALSO SUGGESTS THAT THE USER SHOULD CHECK THEIR BLOOD GLUCOSE LEVELS FREQUENTLY, SO THAT THEY CAN NOTICE AND REACT QUICKLY AND APPROPRIATELY TO ANY ISSUES. THE PT REMEDIED THE SITUATION BY REMOVING AND REPLACING THE DEVICE PER USER INSTRUCTIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT, WHEN ACTIVATING THE POD, SHE HEARD IT "CLICK AS IF THE CANNULA INSERTED, BUT IT DIDN'T PINCH LIKE IT NORMALLY DOES". THE POD PROCEEDED TO BE WORN FOR UP TO FOUR HOURS, DURING WHICH TIME, HER BG LEVELS WENT HIGH (500MG/DL). BECAUSE OF THIS, SHE "BECAME AWARE SOMETHING WAS WRONG"; SHE SURMISED THAT THE "NEEDLE DIDN'T PENETRATE THE SKIN AND THE CANNULA DIDN'T INSERT". THE POD WILL RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIPOD INSULIN PUMP PUMP, INFUSION, INSULIN LZG INSULET CORPORATION 11200 L30333

Patients

Seq Age Sex Outcome Treatment
1 44 YR Other