FDA Adverse Event Malfunction Summary report: N

UNKNOWN

MDR report key: 18130108 · Received November 14, 2023

Report

Report Number
9610595-2023-17130
Event Type
Malfunction
Date Received
November 14, 2023
Date of Event
October 11, 2023
Report Date
July 31, 2024
Manufacturer
AIZU OLYMPUS CO., LTD.
Product Code
FDS
PMA / PMN Number
UNK
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS NOT RETURNED TO OLYMPUS FOR EVALUATION. THE INVESTIGATION IS ONGOING. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION OR IF ANY ADDITIONAL INFORMATION IS PROVIDED BY THE USER FACILITY.

Additional Manufacturer Narrative · 0

THIS REPORT IS BEING SUPPLEMENTED TO PROVIDE ADDITIONAL INFORMATION BASED ON THE LEGAL MANUFACTURER'S INVESTIGATION. THE DEVICE HISTORY RECORD WAS UNABLE TO BE REVIEWED AS NO SERIAL/LOT INFORMATION WAS PROVIDED. HOWEVER, OLYMPUS ONLY RELEASES PRODUCTS TO MARKET THAT MEET ALL MANUFACTURING SPECIFICATIONS AND FINAL PRODUCT RELEASE CRITERIA. BASED ON THE RESULTS OF THE INVESTIGATION, THE ROOT CAUSE OF THE CONNECTOR MISSING WAS THE DEVICE WAS REPROCESSED WITH THE DIFFERENT PROCEDURE FROM THE INSTRUCTION MANUAL. OLYMPUS WILL CONTINUE TO MONITOR FIELD PERFORMANCE FOR THIS DEVICE.

Additional Manufacturer Narrative · 0

THIS REPORT IS BEING SUPPLEMENTED TO CORRECT THE INITIAL MEDWATCH. THE DEVICE IDENTIFICATION INFORMATION PREVIOUSLY PROVIDED CONFLICTS WITH THE DATA SUBMITTED TO THE GLOBAL UNIQUE DEVICE IDENTIFICATION DATABASE (GUDID). GOOD FAITH ATTEMPTS WERE COMPLETED TO COLLECT THE SPECIFIC DEVICE MODEL NUMBER AND SERIAL NUMBER; HOWEVER, THE CUSTOMER RESPONSES WERE "UNKNOWN". AS A RESULT, THIS REPORT REFLECTS A REPRESENTATIVE SCOPE USED BY THE USER FACILITY BASED ON SHIPPING RECORDS. NO UPDATES WERE MADE TO D3 SINCE AIZU OLYMPUS CO., LTD. IS THE CORRECT MANUFACTURING SITE FOR THIS REPRESENTATIVE DEVICE. ALL OTHER FIELDS WERE UNKNOWN AS THE INFORMATION WAS NOT SPECIFIED BY THE CUSTOMER. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, THIS REPORT WILL BE SUPPLEMENTED ACCORDINGLY.

Description of Event or Problem · 0

THE CUSTOMER REPORTED TO OLYMPUS THAT THE 2-CLAW CONNECTOR HAD COME OFF AND WAS MISSING. THERE WAS A RISK OF REPROCESSING FAILURE. THE EVENT OCCURRED DURING PREPARATION FOR USE. THERE WAS NO PATIENT HARM ASSOCIATED WITH THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2041816 UNKNOWN UNKNOWN FDS AIZU OLYMPUS CO., LTD. UNKNOWN
354317 UNKNOWN UNKNOWN FDS AIZU OLYMPUS CO., LTD. UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown OER-3 SERIAL NUMBER (B)(6).