FDA Adverse Event Malfunction Summary report: N

SOFTLAB

MDR report key: 1812922 · Received August 16, 2010

Report

Report Number
1058332-2010-00001
Event Type
Malfunction
Date Received
August 16, 2010
Report Date
April 6, 2010
Manufacturer
SCC SOFT COMPUTER
Product Code
JQP
Removal / Correction Number
1058332-08/06/2010-006-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AFFECTED PRODUCTS INCLUDE SOFTLAB VERSIONS 4.0.1.13.3, 4.0.1.8 - 4.0.1.14, 4.0.2.0 - 4.0.2.10, 4.0.3.0 - 4.0.3.7. THESE VERSIONS OF SOFTLAB ARE AFFECTED WHEN USED WITH THE SOFTBANK MODULE. METHOD: INSPECTED SOURCE CODE OF PROGRAM.

Description of Event or Problem · 1

SOFTLAB ORDER ENTRY DOES NOT USE THE CORRECT TEST DEFINITION SEARCH TO FIND THE BLOOD PRODUCT WHEN MANUALLY ORDERED. THE TEST DEFINITION SEARCH UTILIZED WAS NOT DEFINED ON THE SYSTEM. WHEN A LIKE-PRODUCT IS ORDERED ON AN EXISTING ORDER USING SOFTLAB ORDER ENTRY, THE CORRESPONDING CROSSMATCH IS NOT ORDERED. A CONFIGURATION CHANGE IN SOFTLAB WILL BE IMPLEMENTED TO REMEDY THE PROBLEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SOFTLAB JQP SCC SOFT COMPUTER

Patients

Seq Age Sex Outcome Treatment
1