FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 1811789 · Received August 23, 2010

Report

Report Number
2122870-2010-00464
Event Type
Malfunction
Date Received
August 23, 2010
Date of Event
July 26, 2010
Report Date
August 23, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC AND SYSTEM CHECK DATA ARE NOT AVAILABLE. A BCI FIELD SERVICE ENGINEER (FSE) PERFORMED MAJOR PREVENTIVE MAINTENANCE AND REPLACED HARDWARE. A CLEAR ROOT CAUSE CAN NOT BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS SEVERAL ERRONEOUSLY LOW INSULIN RESULTS GENERATED BY THE ACCESS 2 IMMUNOASSAY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED AND HIGHER RESULTS WERE OBTAINED. ONLY ONE DATA WAS PROVIDED BY THE CUSTOMER. PATIENT TREATMENT WAS MOT IMPACTED BY THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. N/A N/A

Patients

Seq Age Sex Outcome Treatment
1