FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 1811293 · Received August 11, 2010

Report

Report Number
1218950-2010-01301
Event Type
Malfunction
Date Received
August 11, 2010
Report Date
July 12, 2010
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO POWER UP. THERE WAS NO REPORT OF PT INVOLVEMENT. THE DEVICE WAS EVALUATED AT PHILIPS. THE TECH NOTED THAT THE DEVICE DID POWER UP, BUT THAT THE DISPLAY WAS BLANK, GIVING THE CUSTOMER THE IMPRESSION OF A FAILURE TO POWER UP. THE RIBBON CABLE FOR THE DISPLAY WAS RESEATED TO RESOLVE THE ISSUE. WE CONSIDER THIS ISSUE TO BE THE RESULT OF AN INTERMITTENT CONNECTION OF THE DISPLAY'S RIBBON CABLE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO POWER UP. THERE WAS NO REPORT OF PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE M3535A

Patients

Seq Age Sex Outcome Treatment
1