FDA Adverse Event
Malfunction
Summary report: N
HEARTSTART MRX
MDR report key: 1811293
·
Received August 11, 2010
Report
- Report Number
- 1218950-2010-01301
- Event Type
- Malfunction
- Date Received
- August 11, 2010
- Report Date
- July 12, 2010
- Manufacturer
- PHILIPS HEALTHCARE
- Product Code
- MKJ
- PMA / PMN Number
- K031187
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4): THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO POWER UP. THERE WAS NO REPORT OF PT INVOLVEMENT. THE DEVICE WAS EVALUATED AT PHILIPS. THE TECH NOTED THAT THE DEVICE DID POWER UP, BUT THAT THE DISPLAY WAS BLANK, GIVING THE CUSTOMER THE IMPRESSION OF A FAILURE TO POWER UP. THE RIBBON CABLE FOR THE DISPLAY WAS RESEATED TO RESOLVE THE ISSUE. WE CONSIDER THIS ISSUE TO BE THE RESULT OF AN INTERMITTENT CONNECTION OF THE DISPLAY'S RIBBON CABLE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO POWER UP. THERE WAS NO REPORT OF PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEARTSTART MRX | MKJ | PHILIPS HEALTHCARE | M3535A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |