FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 1811101 · Received August 12, 2010

Report

Report Number
1218950-2010-01307
Event Type
Malfunction
Date Received
August 12, 2010
Report Date
July 13, 2010
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THAT THE DEVICE LOCKED UP DURING OP CHECK. THERE WAS NO REPORT OF PATIENT INVOLVEMENT. THE DEVICE WAS EVALUATED AT PHILIPS, AND THE REPORTED SYMPTOM WAS DUPLICATED. REPLACEMENT OF THE PROCESSOR PCA AND SOFTWARE RESOLVED THE ISSUE. BECAUSE MULTIPLE PARTS WERE REPLACED, WE CANNOT DETERMINE CONCLUSIVELY WHICH ONE RESOLVED THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE LOCKED UP DURING OP CHECK. THERE WAS NO REPORT OF PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE M3535A

Patients

Seq Age Sex Outcome Treatment
1