FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS

MDR report key: 1811074 · Received August 11, 2010

Report

Report Number
1826988-2010-00526
Event Type
Malfunction
Date Received
August 11, 2010
Date of Event
August 1, 2010
Report Date
August 4, 2010
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
LFR
PMA / PMN Number
K060470
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PO
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

A (B)(6) CUSTOMER CONTACTED CUSTOMER SERVICE ABOUT HIS CONTOUR LINK METER. HE ALLEGED HIS BLOOD GLUCOSE READINGS HAD BEEN HIGHER THAN USUAL. WHILE TROUBLESHOOTING, THE CUSTOMER PERFORMED A CONTROL TEST USING HIGH CONTROL SOLUTION. THE CONTROL RESULT WAS 489 MG/DL. THE HIGH CONTROL RANGE WAS 309 - 426 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. CUSTOMER SERVICE WAS ADVISED TO HAVE THE CUSTOMER RETURN HIS TEST STRIPS FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS LFR BAYER HEALTHCARE, LLC NOT PROVIDED 9HC3D01

Patients

Seq Age Sex Outcome Treatment
1 UNK