FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 18080850 · Received November 6, 2023

Report

Report Number
2955842-2023-19974
Event Type
Malfunction
Date Received
November 6, 2023
Date of Event
October 20, 2023
Report Date
October 20, 2023
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

ON 30-OCT-2023, THE FOLLOWING ADDITIONAL INFORMATION WAS OBTAINED: SYSTEM FUNCTIONALITY WAS CHECKED UPON POWERING UP THE SYSTEM. THE SYSTEM INITIALLY POWERED ON WITHOUT ERRORS. NOT LONG AFTER POWERING UP, THE UNRECOVERABLE ERROR MESSAGE OCCURRED.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. BASED ON THE FIELD EVALUATION, THIS REPORTED EVENT WAS CONFIRMED. THE FSE VERIFIED THE U-02 ERRORS ON THE ERBE GENERATOR AND REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS. THE IESU WAS ANALYZED AND TRIGGERED A U-02 ERROR ON AN IN-HOUSE SYSTEM AT STARTUP. THE COMPLAINT WAS CONFIRMED BY FAILURE ANALYSIS.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, A U-02 ERROR OCCURRED ON THE ERBE GENERATOR. THE SITE HAD REMOVED THE CABLES ON BACK OF THE ERBE GENERATOR AND RESTARTED THE ERBE GENERATOR WITH NO CHANGE. THE SITE ATTEMPTED TO USE A FORCE TRIAD GENERATOR TO COMPLETE THE CASE; HOWEVER, THEY WERE NOT ABLE TO USE IT. THE PROCEDURE WAS ABORTED. THERE WERE NO REPORTS OF PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1174392 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-38 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.