BEUDAMED
    FDA Adverse Event Other Summary report: N

    ECAREMANAGER

    MDR report key: 1807352 · Received August 13, 2010

    Report

    Report Number
    MW5017105
    Event Type
    Other
    Date Received
    August 13, 2010
    Report Date
    August 13, 2010
    Manufacturer
    PHILIPS VISICU
    Product Code
    MSX
    Report Source
    Voluntary report
    Reporter Location
    MD, US
    Reporter Occupation
    OTHER

    Narratives

    Description of Event or Problem · 1

    FOLLOWING A SPECIFIC, UNEXPECTED WORKFLOW, ECAREMANAGER USERS WHO HAVE ESTABLISHED A REMOTE AUDIO/VISUAL LINK INTO A PT ROOM WILL NOT SEE ON THEIR COMPUTER SCREEN AN ICON INDICATING THAT THEIR MICROPHONE HAS BEEN MUTED. IF THE USER FOLLOWS A TYPICAL WORKFLOW, THE SITUATION DOES NOT OCCUR.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1 ECAREMANAGER ECAREMANAGER MSX PHILIPS VISICU V3.7.1 V3.7.1

    Patients

    Seq Age Sex Outcome Treatment
    1