FDA Adverse Event Malfunction Summary report: N

LANCET-100

MDR report key: 18072786 · Received November 6, 2023

Report

Report Number
1000113657-2023-00539
Event Type
Malfunction
Date Received
November 6, 2023
Date of Event
October 11, 2023
Report Date
December 20, 2023
Manufacturer
TRIVIDIA HEALTH INC
Product Code
QRK
PMA / PMN Number
K220475
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

SECTIONS WITH ADDITIONAL INFORMATION AS OF 20-DEC-2023: H3: WAS THE DEVICE EVALUATED BY THE MANUFACTURER. H6: UPDATED FDA¿S TYPE, FINDINGS AND CONCLUSIONS CODES. H10: LANCETS WERE RETURNED FOR EVALUATION. RETURNED PRODUCT WAS FORWARDED TO SUPPLIER QUALITY AND INTERNAL EVALUATION WAS PERFORMED BY THE MANUFACTURER. NO ABNORMALITIES OBSERVED ON RETURNED PRODUCT AND RETAIN SAMPLES. ALL THE TEST RESULTS MEET THE REQUIREMENTS. MOST LIKELY UNDERLYING ROOT CAUSE: MLC-009: USE ERROR CAUSED OR CONTRIBUTED TO EVENT.

Additional Manufacturer Narrative · 0

INTERNAL REPORT REFERENCE NUMBER: (B)(4). LANCETS WERE RETURNED - PRODUCT EVALUATION IN-PROCESS. NOTE: MANUFACTURER CONTACTED CUSTOMER IN A FOLLOW-UP CALL ON 26-OCT-2023 TO ENSURE THE REPLACEMENT PRODUCTS RESOLVED THE INITIAL CONCERN - ABLE TO ESTABLISH CONTACT WITH CUSTOMER WHO STATED REPLACEMENT PRODUCTS RESOLVED INITIAL CONCERN.

Description of Event or Problem · 0

CONSUMER REPORTED COMPLAINT FOR THE TRUEPLUS LANCETS. CUSTOMER STATED THAT WHEN SHE ATTEMPTS TO REMOVE THE LANCET COVER FORM THE LANCET, THE NEEDLE IS COMING OFF WHEN SHE PULLS OFF THE PROTECTIVE CAP. CUSTOMER STATED THAT SHE DOES TWIST THE PROTECTIVE CAP FIRST A FEW TIMES AND THEN PULLS THE PROTECTIVE CAP OFF. CUSTOMER STATED THAT THE BOX HAD NOT BEEN OPENED BUT THERE WAS SOME CRUSHING OF THE BOX WHEN IT WAS RECEIVED. THE CUSTOMER HAS BEEN USING THE PRODUCT FOR ABOUT ONE MONTH. THE CUSTOMER DID NOT CLAIM TO BE INJURED WHILE USING THE LANCETS AND NO MEDICAL INTERVENTION RELATED TO THE USE OF THE PRODUCT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2208292 LANCET-100 LANCET, BLOOD QRK TRIVIDIA HEALTH INC LCT, TP NPD 30G 100CT 50/CASE DK BL 210707NM

Patients

Seq Age Sex Outcome Treatment
1 Unknown