FDA Adverse Event Malfunction Summary report: N

BD FACSCALIBUR¿ 4 CLR BASIC SENSOR UNIT

MDR report key: 18056648 · Received November 2, 2023

Report

Report Number
2916837-2023-00212
Event Type
Malfunction
Date Received
November 2, 2023
Date of Event
October 16, 2023
Report Date
March 19, 2024
Manufacturer
BECTON DICKINSON AND COMPANY BD BIOSCIENCES
Product Code
GKZ
PMA / PMN Number
K973483
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PO
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELDS HAVE BEEN UPDATED WITH CORRECTED INFORMATION: G.1 - (B)(6). H.6 INVESTIGATION SUMMARY: BASED ON THE REVIEW OF THE COMPLAINT TREND, DEFECT TREND, DHR, RISK ANALYSIS, AND SERVICE ACTIVITY REVIEW THE COMPLAINT WAS CONFIRMED, AND THE POTENTIAL CAUSE OF INCORRECT ABSOLUTE COUNTS WAS DETERMINED TO BE WORN OUT PMT AND SOCKETS. IN RESPONSE TO THE CUSTOMER COMPLAINT FSE VISITED ONSITE AND REPLACED PMT AND SOCKETS AFTER TROUBLESHOOTING TESTS. SUBSEQUENT CST SHOWED THAT THE INSTRUMENT IS FUNCTIONING AS EXPECTED. NO ONE WAS HARMED OR INJURED, AND NO MEDICAL DIAGNOSIS WAS PERFORMED DUE TO ANY INCORRECT RESULTS. THE SAFETY RISK OF THIS HAZARD HAS BEEN IDENTIFIED TO BE WITHIN THE ACCEPTABLE LEVEL. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS.

Additional Manufacturer Narrative · 0

D.4. MEDICAL DEVICE EXPIRATION DATE: NA. H.3. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING USE WITH BD FACSCALIBUR¿ 4 CLR BASIC SENSOR UNIT ERRONEOUS RESULTS WERE OBTAINED. THERE WAS NO PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM PORTUGUESE TO ENGLISH: THE EQUIPMENT IS GIVING INCORRECT ABSOLUTE COUNTS. 1. WERE ERRONEOUS RESULTS OBSERVED ON PATIENT SAMPLES? YES.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING USE WITH BD FACSCALIBUR¿ 4 CLR BASIC SENSOR UNIT ERRONEOUS RESULTS WERE OBTAINED. THERE WAS NO PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER, TRANSLATED FROM PORTUGUESE TO ENGLISH: THE EQUIPMENT IS GIVING INCORRECT ABSOLUTE COUNTS. 1. WERE ERRONEOUS RESULTS OBSERVED ON PATIENT SAMPLES? YES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1850550 BD FACSCALIBUR¿ 4 CLR BASIC SENSOR UNIT COUNTER, DIFFERENTIAL CELL GKZ BECTON DICKINSON AND COMPANY BD BIOSCIENCES NA

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown